CBB • Video Background

CBB • Video Background

Reviews (205)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
    166
  • 9% of ratings are 4 stars
    19
  • 3% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the professional appearance of their websites and boosting advertising efforts through user-friendly video integration features. They appreciate the ease of adding videos with options for autoplay, looping, and full-width display, all without needing to edit code. The support team is frequently commended for their quick and effective assistance with customization and troubleshooting, making the app a valuable tool for increasing site engagement.

August 18, 2020

It will you website up if you delete it. aaa na a a a a asdf a sdf asdf a sdf as df a ds f asd f asd f asd

Pure N Luxe
United States
23 minutes using the app
Code Black Belt replied August 19, 2020

Our app does not modify your theme templates or your store configuration.
Once it is uninstalled, it cannot affect your store at all.

You only had the app installed for a few minutes and never contacted us, but I checked your website and everything seems to be OK.

November 16, 2022

This app is simply not working... I saw the video shortly on the site. Looked so bad even though it was a high quality video from youtube

Mana Jocale
Denmark
16 minutes using the app
Code Black Belt replied December 6, 2022

Hi There,

I am sorry you've had a negative experience with our app :(...We have been trying to contact you, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co

All the best,
Customer Success Team I Shop Circle

February 19, 2023

I uninstalled the app cut It was not suitable for my needs and the whole website got crashed. I think something is still left in the code. to whom could I contact to?

NeverNoT
United Kingdom
4 minutes using the app
Code Black Belt replied February 20, 2023

Hi There,
I am sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co

All the best,
Customer Success Team I Shop Circle

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