CBB Video Background

CBB Video Background

Reviews (85)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
    70
  • 6% of ratings are 4 stars
    5
  • 4% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    2
  • 6% of ratings are 1 stars
    5
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website aesthetics and professionalism by integrating customizable, high-quality video backgrounds that loop seamlessly. It's praised for its ease of use, reliability, and compatibility across various themes and devices. The support team is noted for their quick and helpful service, especially with custom configurations. Merchants also appreciate the ability to remove distracting video elements, improving the site's visual presentation.

July 29, 2019

We do not want to leave a negative review but unfortunately have no choice at this time as we have contacted support without a response. We will be glad to leave a positive report upon our issues being at least acknowledged, and hopefully resolved.

Drivn Apparel®
United States
1 day using the app
Code Black Belt replied July 29, 2019

Thanks for contacting us. We replied to your first message just 20 minutes after we received it.

The app is correctly configured in your store but it is simple disabled. If you enable it you will see how it is working. Please check the video recording of your store at https://youtu.be/Ttt9nPC8VCY

You can contact us at any time and we will be happy to assist with the app configuration.

August 8, 2025

ASAM SUPPLY
United States
About 13 hours using the app
Code Black Belt replied August 12, 2025

Hi ASAM Supply Team,

Thank you for taking the time to leave a rating.

We're sorry to hear that your experience hasn't met expectations.

Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have.

We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right.

Looking forward to hearing from you.