CBB Video Background

CBB Video Background

Reviews (207)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
    168
  • 9% of ratings are 4 stars
    19
  • 3% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their websites with professional, modern video backgrounds that improve product showcasing. It offers easy video integration, looping, autoplay, and customization without visible controls. The app is noted for its ease of use and efficient performance. Customer support is highly praised for its responsiveness and assistance with technical adjustments and customization, ensuring a positive experience for merchants.

November 14, 2023

App is overpriced but does the job. I would be more inclined to keep this app if it was issued at cheaper rate. 1-3.00 is reasonable.

TopHeavyEntertainment
United States
Over 1 year using the app
Code Black Belt replied November 15, 2023

Hello Top Heavy Entertainment Team,

We are very sorry to hear that you are not satisfied with our pricing model.

Our app fees are tightly adjusted, taking into consideration ...

March 28, 2023

Nett, aber zu teuer, für diese Funktion würde ich nur 1,99 € zahlen anstatt 10,99 $. Dafür ist die Funktion zu unwichtig und verlangsamt zudem den Store. Ich werde es sehr wahrscheinlich nicht weiter nutzen.

lichtschwertkaufen.de
Germany
About 2 months using the app
Code Black Belt replied March 30, 2023

I am sorry you've had a negative experience with our app and pricing model. By the way, the app shouldn't slow down your store therefore someone from our team will contact ...

July 2, 2021

I love the concept of the app. However, the functionality is reliable. it keeps freezing. Freezing increases as you add additional apps to site.

Urban Empress~Urban Glam
United States
21 days using the app
Code Black Belt replied July 6, 2021

Thanks for your feedback, and sorry for any inconvenience this may cause you.

Our support team has tested out the app in your store, and we haven't been able to replicate ...

March 28, 2019

forced to use youtube as only option for playing a video. why can't we upload a video from our computer?

"Accountable Clothing"
United States
18 days using the app
Code Black Belt replied April 25, 2019

Thank you for your review. We previously wrote to you via email.

Unfortunately, videos cannot be uploaded from a computer because the Shopify platform does not have streaming ...

Edited March 2, 2020

"SO BUGGY. I cannot replace an element or edit the preferences for my video. I cannot even chose the video I want as the background. Really brutal."

Above is my original review. I am changing my review to 3 stars thanks to the great customer service and attempts to solve my problem. I am only rating 3 starts because I was still running into issues with loading other youtube videos on my site ...

Hustle Drops
Canada
About 6 hours using the app
Code Black Belt replied February 23, 2020

Hello Josh,

Thanks for trying our app.

I can see that you contacted our support team and they configured the app for you and you were satisfied with the result, so we ...

August 19, 2021

how do we delete the background code after I have uninstalled the app, we installed it, then we didn't like how it looked with our website so I would like to delete the code

Onlythebosses
Canada
2 minutes using the app
Code Black Belt replied August 19, 2021

Thanks for your feedback.

We have checked your store HTML and see that no traces of our code are left. You may rest assured that all app code is removed.

Anyway, if you need ...

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