CBB Video Background

CBB Video Background

Reviews (207)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their websites with professional, modern video backgrounds that improve product showcasing. It offers easy video integration, looping, autoplay, and customization without visible controls. The app is noted for its ease of use and efficient performance. Customer support is highly praised for its responsiveness and assistance with technical adjustments and customization, ensuring a positive experience for merchants.

June 25, 2024

It is a complete WASTE OF TIME

Technium
United States
About 5 hours using the app
Code Black Belt replied June 26, 2024

Hello Technium Team,

We are very sorry to hear that you are not happy with our app.

One of our Support Team reached out to you just a few hours after you installed the app ...

November 10, 2023

Constantly glitching

GIGI BURRIS
United States
4 months using the app
Code Black Belt replied November 13, 2023

Hello Gigi Burris Team,

Thank you for installing our CBB • Video Background app on your store.

We are sorry if you are not happy with our app and upon checking previous email ...

June 15, 2017

We have ben customers with shopify for aboth 12 months now.We have used around 30 / 40 differant apps they have, and delited most of tham as they dont and never ever works. In my soon 61 yers on this planet I have had several webshops and therfore also ben using many differant webhost companys around this planet, but anything like shopify and their apps I have never seen anything like it in any ...

Gearfashion
Norway
17 days using the app
Code Black Belt replied March 28, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant had the app ...

January 18, 2017

Terrible - very lacking in control, placement, sizing and stability. Loaded two vidoes up on site - worked fine that day. Within 24 hours videos were not working on site. I would not recommend this software/app.

Leigh J mack, MD, PhD

Mack Biotech Corp
United States
2 days using the app
Code Black Belt replied March 29, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant had the app ...

December 18, 2019

I AM REALLY DISAPOINTED WITH THE STAFF. THEIR VIDEO STOPPED WORKING ON MOBILE 2 DAYS AFTER I PURCHASED IT AND NO ONE IS RESPONDING TO ME TO FIX IT. LOOK FOR ANOTHER APP

primopodz
Canada
2 days using the app
Code Black Belt replied December 19, 2019

This customer contacted us saying that the video was not working on mobile. We replied quickly to him showing the video working good on mobile (proof can be seen at https:// ...

October 4, 2022

first i am not like this app owner attitudes because , after i installed this app , this app was performing bad and slow to my site www.gymsupplementsus.com . i requested the app owner give me a call or come to google meet. he refused my request. the have not that facilities. humble to request to everyone avoid this app and i also inform to shopify app department to take legal action.

GYM SUPPLEMENTS U.S
Bangladesh
About 22 hours using the app
October 15, 2023

Worst app ever!!!!!!!! Nothing works!!! Lots and lots of glitches in the store. And while the support staff is very nice when it comes to their ability to resolve things - nada! Please do yourself a huge favor, and don't you dare download it!
And if anyone thinks I'm just writing this without proof, I have the correspondence with the support team in my email that will show the enormous ...

Sweety-Crib
Israel
About 5 hours using the app
Code Black Belt replied October 19, 2023

Dear Sweety-Crib,

Thanks for trying our app CBB • Video Background in your store.

We have been reviewing all the conversations you have had with the customer service and ...

July 27, 2017

Watched a youtube video on this" Video Background" app and followed the instructions with the video and the app did not respond like the video said it would.
The video explains that the app will do all the work, yeah right.
Then the option for if the app doesn't work, is to email the developer, and wait for a response. Really?
Only good thing about my experience with this app is I got a free ...

Worldstarhiphopapparel
United States
About 1 hour using the app
Code Black Belt replied March 28, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

We emailed the merchant to ...

January 24, 2018

sometimes it works, most of the time it doesn't. waste of time

Vokl
United States
About 1 hour using the app
Code Black Belt replied March 29, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant only had the app ...

August 18, 2020

It will you website up if you delete it. aaa na a a a a asdf a sdf asdf a sdf as df a ds f asd f asd f asd

Pure N Luxe
United States
23 minutes using the app
Code Black Belt replied August 19, 2020

Our app does not modify your theme templates or your store configuration.
Once it is uninstalled, it cannot affect your store at all.

You only had the app installed for a few ...