Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

August 27, 2020

Great app, even better support. An all-in-1 reviews platform for a competitive price. Thanks!!!!!!!!

Designer Supplied
United States
About 2 months using the app
March 19, 2022

I rarely leave reviews, but this one deserves it! I have been using the application for 1 year already, 3 stores are connected, it is really very convenient, excellent interface, super technical support! And the main thing is that there are excellent templates for sending messages so that customers leave feedback, it works! Yusuf - my priority manager! Thank YOU!

Cryptomerch Today
United Kingdom
About 2 months using the app
January 7, 2020

By far the best review app for the $$ I have yet to find. I have already collected multiple reviews in a short period of time. Where other review systems only get 1 or 2 every few months.

FlexiFuse
United States
About 2 months using the app
December 2, 2021

I had some questions in order to get started with the installed app, and received quick and effective help from Yusuf! Thank you so much!

ecowomen
Australia
About 2 months using the app
Edited March 15, 2019

Ian at Helpfulcrowd has great customer service, the app is very easy to use. I would highly recommend this app, the review process seems to be more user-friendly than my previous review app.

Your Blissful
United States
About 2 months using the app
HelpfulCrowd replied March 19, 2019

Thank you Blissful for your review and also highlighting how easy the app is to use. We appreciate the feedback. Ian was also very chuffed that he could help you out. Love your store and we're happy that we can help grow your store, faster ;-)

May 14, 2019

Very good app suits my needs, proper reviews that help customers and not distracting them, Plus they have a very good customer support, love it :)

Happy-li
Israel
About 2 months using the app
HelpfulCrowd replied May 27, 2019

Happy-li, happy life!

So glad that we were able to help you out!

You asked for a new language...and we delivered 20 new languages! We now now automatically translate all email templates and storefront text for over 27 languages, so you can focus on what you do best...selling and growing your business.

Welcome again to the HelpfulCrowd community.. looking forward to seeing what we can do...together!

August 7, 2022

The best review app! I use HelpfulCrowd on all my websites and find it really easy to use. Whenever I've needed some technical help (ie. integrating reviews onto a website on a new ecommerce platform) Yusuf is always very helpful and goes above and beyond to assist me. I can't recommend this app enough. Ten stars.

Gizzls
South Africa
About 2 months using the app
March 14, 2023

We've been with helpful crowd reviews app for 4 years now. The customer service is awesome! Yusuf helped us with the migration from WIX to Shopify and we were able to preserve all our reviews. He's always quick to respond and is very knowledgeable about their app. The app has all the features you could ask for and is super easy to use. We like their clean design and user-friendly layout. They added more features this year which includes a review slider on the homepage. We've continued with their basic plan and it has everything we need for way cheaper than other review apps. Don't waste your time looking elsewhere, go with Helpful Crowd!

nanoojas.net
United States
About 2 months using the app
HelpfulCrowd replied March 15, 2023

Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you've had such a positive experience with HelpfulCrowd over the past four years. It's fantastic to know that Yusuf was able to assist you with your migration and that our app continues to meet your needs.

We're committed to providing top-notch customer service and continuously improving our features to ensure the best experience for our users. Your kind words and support truly mean a lot to us, and we're excited to continue working with you in the future.

Once again, thank you for choosing HelpfulCrowd, and have a great day!

Best regards,
The Helpful Crowd Team

April 6, 2020

Helpful Crowd is my favorite review app after testing several on my store www.poooliprint.com
I was helped by Yusuf and it's been easy to fix any issue I faced. Thanks again

PoooliPrint™
United States
About 2 months using the app
May 13, 2020

Really good app by the time being, lets see how it goes along once reviews start coming in. Quite affordable for what it does.

The Gourmet Market
United Kingdom
About 2 months using the app
HelpfulCrowd replied May 20, 2020

We love you Gourmet Market and we're looking forward to helping you collect a ton of reviews!

Be sure to collect extra media with our Media Reminder feature. Couple it with our Review Rewards feature to drive even richer review content... pictures, long reviews and even video!

Welcome to the HelpfulCrowd Community.

From everyone at Team HelpfulCrowd