Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

May 13, 2020

Really good app by the time being, lets see how it goes along once reviews start coming in. Quite affordable for what it does.

The Gourmet Market
United Kingdom
About 2 months using the app
HelpfulCrowd replied May 20, 2020

We love you Gourmet Market and we're looking forward to helping you collect a ton of reviews!

Be sure to collect extra media with our Media Reminder feature. Couple it with our Review Rewards feature to drive even richer review content... pictures, long reviews and even video!

Welcome to the HelpfulCrowd Community.

From everyone at Team HelpfulCrowd

Edited April 18, 2020

This app is absolutely amazing, they basically have everything you can possibly need for customers to review your products and even more, but what impressed me the most was the help of the support staff and Yusuf was phenomenal. He set up my review widgets on my site at covetedcoiffure.com and it looks absolutely amazing. You can not go wrong with them, I think their reviews speak for themselves all 5 stars! Amazing job guys. Anna also helped tremendously, they are super responsive and always friendly.

Coveted Coiffure
United States
About 2 months using the app
Edited March 4, 2020

I love this app and the design of it. More importantly I love the helpful crowd’s customer support team. Their customer service is truly unmatched. I’ve been emailing them a lot because of issues I was having as far as coding. They really reach back out super quickly and handle whatever issue I may be having. Thanks to helpful crowd, my reviews portion of my website is perfect making my website now perfect! Thanks again!
~Tai
www.luvtai.com

Luv_Tai
United States
About 2 months using the app
February 27, 2020

Супер, спасибо большое! Были проблемы с установкой, но тех.поддержка и специалисты помогли мне разобраться со всем что есть! Огромное спасибо!

instascanner
Belarus
About 2 months using the app
Edited May 11, 2020

Big shoutout to Yusuf at customer service for helping me out immediately with problems i had, and for the fast replies, and the outstanding customer service.
This app is great, and i definetly recommend it!

Ezziz
Norway
About 1 month using the app
HelpfulCrowd replied May 20, 2020

The only thing better than the App...Yusuf! They are both awesome! Thanks for the awesome feedback Ezziz... we appreciate it!

From everyone at Team HelpfulCrowd

June 17, 2019

I like this app. It is not as expensive as those top rated review app, but it works the same. The support response quickly, 10/10!

Feeding Tumbler™
United States
About 1 month using the app
HelpfulCrowd replied June 17, 2019

We love the feeding tumbler! The great way to give your dogs and cats some fun time in their life and challenge. Love also how you can change the hole size!

We pride ourselves on democratized technology... offering great value and giving every store the ability to grow from day one with a stack load of premium features you need to pay $$$$ for with other apps.

Looking forward to doing great things together with Feeding Tumbler!

February 2, 2021

Very quick and responsive customer service from Yusuf today, thanks very much would recommend to others and the app itself is great too

Pawsome Choice
United Kingdom
About 1 month using the app
Edited October 8, 2019

The app is doing well, and it really makes a difference in sales. When people see that you have real reviews they trust your brand and products more. Their customer support is also great
Can definitely recommend them

Remootio
Hungary
About 1 month using the app
HelpfulCrowd replied September 4, 2019

Hey Remootio,

Glad to hear that we are able to help you with the setup and that our replies are helpful ;-)

We look forward to helping you turn more shoppers into customers.

Edited October 8, 2020

Yusuf was such a great help. I wanted to transfer all the reviews from one product to another but was struggling to do so. i asked Yusuf if he would be able to do it from his side, and he done it for me. It was really important for me to have the reviews on my site. so thank you so much Yusuf, such a great help.

Purccc
Belgium
About 1 month using the app
December 7, 2021

i love this app! it is very to set up to use.
most importantly,Yusuf always provide professional support!!!!!

techage.com
Hong Kong SAR
About 1 month using the app