Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration of video content, quick setup, and shoppable video feature that boosts sales. They value its customizable widgets, analytics, bulk upload feature, and user-generated content hosting. The customer support team is often praised for their responsiveness and proactive approach. This app is seen as a valuable tool for increasing conversion rates and customer engagement.

February 23, 2023

I just started with Videowise, and the team has been extremely helpful in onboarding and implementation.

Very excited to see what their tool can do to increase conversions!

Copenhagen Grooming
Denmark
9 days using the app
Videowise replied February 27, 2023

Thank you for your review, it means a lot to us! Cheers to achieving great results together! :D

- Liana

October 5, 2022

My head is just spinning with all of the possibilities Videowise is able to unlock for my business. Everyone I've interacted with has been top notch and I'm very excited to make full use of their tech. I'd been looking for an app that does shoppable videos (and more) and was stoked to finally find them. Videowise makes it so much easier to connect my customers to the right products without asking them to read, I love it.

ShootingTargets7
United States
9 days using the app
Videowise replied October 6, 2022

This honestly means the world to us, thank you so much for your review!

Much love,

- Liana

March 16, 2023

I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!

Tushbaby
United States
8 days using the app
Videowise replied March 17, 2023

Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3

Much love,
- Liana

January 13, 2023

Great app and incredible customer service.
Got super great service from Babajide, he helped me get everything up and running in minutes.

Backyard Resin
Canada
8 days using the app
June 29, 2021

I don't know how to set up the widgets and the Auth Claudiu a video guide for me with many details. Thank you so much, and have a great day.

fairycase.com
China
8 days using the app
Videowise replied June 29, 2021

Appreciate your review! We are currently redoing all of our support videos so thank you so much for trusting us :)

- Claudiu

October 6, 2022

A great app to add videos to your site. What I love about it are the shoppable videos, and the analytics are great to track conversions. Amazing customer service as well.

Love Hair
Canada
7 days using the app
Videowise replied October 6, 2022

Happy to have you as our customer! :) Thank you for the amazing feedback <3

- Liana

February 7, 2022

This app is giving our customers a closer experience with our products as well as helps them in the decision-making process of whether the product is suitable to their needs. Looking forward to creating more video content.

Ava Estell
United Kingdom
5 months using the app
Videowise replied February 7, 2022

Thank you, we appreciate your review! It means a lot to us when we see that what we do provides so much value to Shopify stores.

- Liana

July 1, 2021

I used this app found it perfect for product videos on my product page. Support from Mr. Cladiu CEO is awesome. He helps me to set up the app. Thanks

dressberrykids
India
2 days using the app
Videowise replied July 1, 2021

It was my pleasure :)

May 5, 2022

Super happy with videowise so far! Works very well, and increased our conversion rate a lot! Great and fast support.

Pergolux International
United Kingdom
1 day using the app
Videowise replied May 6, 2022

Appreciate your review, thank you so much!!

- Liana

May 4, 2022

Since day 1 the VideoWise team has been super helpful and responsive. Liana and Jide did an awesome job at immediately helping our brand place videos in the spots where we wanted it on our website and making impact. I love how the app doesn't actually slow down the website itself either despite having multiple videos uploaded. Definitely a game changer!

RIFRUF
United States
1 day using the app
Videowise replied May 5, 2022

Thank you soooo much! RIFRUF is such an amazing brand, we simply love working with you!

- Liana