Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

July 21, 2023

Excellent tool that I've been implementing across a cosmetics website. The onboarding and installation process has been very smooth and our Account Manager, Eugen, has been extremely responsive and helpful, continuing to help us make the most of the features available. Delighted to have found this and to have had such a smooth experience too. I'd highly recommend it!

SOSU Cosmetics
Ireland
About 2 months using the app
September 19, 2023

Have been pleasantly surprised with Videowise so far - integrating all of our social media content/ videos / ugc into our site. Leonardo has been very helpful with the implementation so far and is always so quick to respond and act on any questions or requests. It has been refreshing to have this level of quick, friendly, and reliable service. He is the best. I am looking forward to seeing the ...

MASC
Canada
About 2 months using the app
July 6, 2023

The app is great ! It was a really good addition to our website since Shopify is sometimes quite limited when it comes to displaying videos.
Stela introduced us to the app and then we have been working with Leonardo who has given us all the support and has worked very quickly to make sure we understood the system .
The platform is very easy to use and it synched very easily to our product ...

Easilocks
United Kingdom
About 2 months using the app
Videowise Video Commerce replied July 7, 2023

We greatly appreciate your positive review! It's fantastic to hear that our infrastructure has seamlessly enhanced your website, overcoming limitations with displaying videos ...

Edited April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response!

UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Ring Deluxe
United States
About 2 months using the app
Videowise Video Commerce replied April 4, 2023

Updated reply:

Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success!

Much ...

March 7, 2023

The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great ...

Fiona Frills
United States
About 2 months using the app
Videowise Video Commerce replied March 8, 2023

Thanks for your feedback, much appreciated! :) We're always here for you!

Much love,

- Liana

March 5, 2024

Video wise has given our website an incredible lift. We have increased our roi and conversions and as a small business, video wise has been a fantastic tool for optimizing our site. Plus we always get the best help and clear instructions when we need it!

Common Clouds
Sweden
About 2 months using the app
November 20, 2023

I have really enjoyed working with this company, and Anastasia specifically. The app is fully functional, and has more than enough options, and very user friendly. The support is second to none, I have never received such fast, personalised support from a tech app before. Highly recommend.

TLC Sport
United Kingdom
About 2 months using the app
November 14, 2023

Videowise has been a game changer for our store and we started to see results immediately. The widgets are lightning quick and do not slow down the site at all. We are seeing a ridiculous 39X ROI in the last 30 days. Customer service and onboarding support is amazing, and Anastasia in particular was extremely quick and got us launched and live fast. If you want to increase conversions and engage ...

Spongellé
United States
About 2 months using the app
Edited June 16, 2023

Amazing app, excellent support, helped me a lot to shop, thank you very much, it improved my shop !!!!

laura cosmetics
Israel
About 1 month using the app
Videowise Video Commerce replied June 16, 2023

We appreciate your review!

Claudiu Cioba
CEO, Videowise

March 8, 2024

This app has so bad UX and many issues. 2 stars for customer service that is trying to help.

Livettes
Latvia
About 1 month using the app