Reviews (242)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

October 12, 2023

Early days for us in terms of ROI. The team lead by Anastasia were so helpful during the implementation and that went well. Looking forward to working with the team more to now realise the benefits.

Happy Healthy You
Australia
2 months using the app
October 17, 2023

Videowise has been the PERFECT tool for hosting videos on our site. The widgets look great on the page, the UI is simple to use and there is no doubt it has enhanced our customer's shopping experience. Special thanks to Katarina and her team for the implementation and ongoing support. So far, no tasks have been too challenging or too trivial for them to solve.
Our challenge was to bring shoppable UGC videos onto our product pages, that were easy to engage with and looked elegant on the page but without slowing down the site speed. For me, Videowise is the only solution for that.
Lots more functionality for us to explore and some great new updates too. Could not be happier!

delilah
United Kingdom
2 months using the app
April 8, 2023

VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.

True Classic
United States
2 months using the app
Videowise Video Commerce replied April 8, 2023

It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀

July 12, 2022

We literally saw sales coming through our shoppable videos DAY ONE!!!! It is such a beautiful shopping experience, keeps the customers on your site and feel just like TikTok or IG stories, which people are used to. It makes sense. I couldn't be more impressed with the VideoWise team as well. They helped advise me on how to set it up to increase conversion, convert other videos on my site that weren't shoppable to now be shoppable and cleaned up my branding. It really made a difference! Now I'm integrating it with my SMS campaigns to add shoppable video links to all those as well. I can't to see the conversion when that's done! If you'd like to see it in action, feel free to look at our site. We're HUGE fans of this product and their team.

Bulldog Archery Targets
Canada
2 months using the app
Videowise Video Commerce replied July 12, 2022

Thank you so much on behalf of our team! We're all so proud to see that our hard work truly makes a difference. 🙏

- Liana

June 5, 2023

Very user-friendly back-office, which is rare enough to be worth mentioning. The team was very responsive, and Eugen was very helpful during a presentation video-call. So far, I'd say it's perfect!

Trew Cosmetic
France
About 2 months using the app
Videowise Video Commerce replied June 6, 2023

You just made our day, thank you! We're thrilled to have hit the perfection mark for you haha

- Liana

August 21, 2023

Kotryna has been a massive help for us along the start of our journey with Videowise! The videos on our site look amazing and we are starting to test them as ads too. We are really excited to continue our journey and learn much more about optimising shoppable video.

Studio10 Makeup
United Kingdom
About 2 months using the app
July 21, 2023

Excellent tool that I've been implementing across a cosmetics website. The onboarding and installation process has been very smooth and our Account Manager, Eugen, has been extremely responsive and helpful, continuing to help us make the most of the features available. Delighted to have found this and to have had such a smooth experience too. I'd highly recommend it!

SOSU Cosmetics
Ireland
About 2 months using the app
September 19, 2023

Have been pleasantly surprised with Videowise so far - integrating all of our social media content/ videos / ugc into our site. Leonardo has been very helpful with the implementation so far and is always so quick to respond and act on any questions or requests. It has been refreshing to have this level of quick, friendly, and reliable service. He is the best. I am looking forward to seeing the results Videowise will have on our business.

MASC
Canada
About 2 months using the app
July 6, 2023

The app is great ! It was a really good addition to our website since Shopify is sometimes quite limited when it comes to displaying videos.
Stela introduced us to the app and then we have been working with Leonardo who has given us all the support and has worked very quickly to make sure we understood the system .
The platform is very easy to use and it synched very easily to our product catalogue .

Easilocks
United Kingdom
About 2 months using the app
Videowise Video Commerce replied July 7, 2023

We greatly appreciate your positive review! It's fantastic to hear that our infrastructure has seamlessly enhanced your website, overcoming limitations with displaying videos on Shopify, and that Stela and Leonardo provided excellent support throughout the process.

Much love,

- Liana

Edited April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response!

UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Ring Deluxe
United States
About 2 months using the app
Videowise Video Commerce replied April 4, 2023

Updated reply:

Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success!

Much love,

- Liana