Reviews (835)

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, customization options, and professional templates for generating invoices and packing slips. It's praised for its reliable performance, smooth integration with Shopify, and ability to handle different tax brackets. The customer support is noted for quick responses and problem-solving. The app offers a free plan with ample features, but also has paid plans for more functionality. It's particularly recommended for small businesses due to its affordability.

July 11, 2024

seriously, i have been charged a 89 annual fee without my knowledge, before is tottally free, i have been used this for a long time, they started to charge customer recently but without letting me know, i never know until i check my invoice from shopify

United States
5 months using the app
Vify replied July 12, 2024


I'm Jack from the VIFY Team.

As discussed earlier, you opted for our annual paid plan at $89/year through the app:
Please note, we only proceed with charges upon your explicit authorization via Shopify.

Since Shopify bills the entire cycle upfront, you were charged the full amount accordingly.

However, upon your recent contact with us, we did promptly issue a full refund.

We kindly ask if you could update your review to accurately reflect your experience with us.

Best regards,

April 11, 2024

No funciona correctamente. Es preciso que el desarrollador de aplicaciones actualice Vify Order Printer, que el desarrollador de la app no ha realizado.

Natvral Lavde® Cosmetics
About 3 years using the app
December 28, 2023

We used to use this app to create our invoices by adding the shipping costs as a separate item to the purchases and removing the original shipping from the bottom of the invoice since German tax laws require that the taxes for the shipping are a) in synch with the the tax for the ordered items (e.g. book tax 7% = shipping tax 7%, clothes tax 19% = shipping tax 19% etc.). It was easy to manipulate the invoices the way we needed them to be suitable for the German tax authorities. After an update that we did NOT install (and we haven't been asked either) the whole interface is different, editing the orders the way we need them is now impossible. Before that, it was all nerdy and performing not that efficient but we got what we needed at the end of the day. That's over now and we will have to look for a different solution.

Jivamukti EU Shop
10 months using the app
December 7, 2023

I am absolutely livid with my experience using Order Printer: PDF Invoice App for my two stores. Paying $40 per store each month, I expected a service that worked, but what I got is a complete train wreck. This system isn't just flawed; it's a colossal failure, wreaking havoc on my business operations!

Let's talk about its so-called "features." What a joke! They're practically non-existent. The automated email notifications to customers? A total farce! They never work, leaving us in a constant state of chaos and confusion. My team and customers are equally frustrated, and honestly, it's embarrassing.

And the invoicing system? It's a disaster! It can't issue or send invoices correctly, costing me revenue and pissing off my customers. It's like they designed this app to sabotage my business!

But wait, it gets worse. Their customer service is a nightmare. It's not just bad; it's practically non-existent. My pleas for help vanish into a black hole, with no useful response ever coming back. It's a slap in the face, leaving me with a broken system that's critical for my operations.

I'm beyond questioning the legitimacy of this service. It's not just bordering on a scam; it feels like a full-blown con! Choosing Order Printer: PDF Invoice App is the worst decision I've ever made for my business. I urge anyone considering this app to run in the opposite direction. Save your sanity, your time, and your hard-earned money. This app is a disaster waiting to ruin your business.

דיל 24/7
3 months using the app
Vify replied December 8, 2023

Hi there,

We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.

We are pleased to inform you that we have successfully identified and resolved the issue that affected the functionality of the app. We are confident that you will now have a smooth and seamless experience using Vify.

We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.

As a token of our appreciation for your understanding and patience, we would like to offer you a refund of 3 months of usage, as we discussed during our chat.

We hope that you will give Vify another chance. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and continued support.


Vify Team

April 11, 2024

No se puede instalar, se queda bloqueada dando vueltas a la rueda

Shad Bikes
About 2 hours using the app
Vify replied April 12, 2024

Hola equipo de Shad Bikes,

Lamentamos mucho escuchar que no pudieron instalar nuestra aplicación en su tienda.

Hemos enviado un correo electrónico separado sobre este asunto, por favor, compruébenlo amablemente y hágannos saber si desean aceptar nuestra propuesta.

Ayudarles a instalar la aplicación y configurarla es nuestra máxima prioridad, así que esperamos recibir su actualización pronto.

Equipo de VIFY