Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, customization options, and professional templates for generating invoices and packing slips. It's praised for its reliable performance, smooth integration with Shopify, and ability to handle different tax brackets. The customer support is noted for quick responses and problem-solving. The app offers a free plan with ample features, but also has paid plans for more functionality. It's particularly recommended for small businesses due to its affordability.

April 3, 2024

Not that good

MAYDAN
Morocco
18 minutes using the app
Vify replied April 4, 2024

Hi MAYDAN Team,

We've sent a follow-up email regarding this matter, and we're also reaching out here as a precaution in case the email didn't get through to you.

We have reviewed your usage history and observed that you installed our app but then uninstalled it shortly thereafter, within less than 20 minutes, without prior communication with us.

We would like to comprehend the factors that influenced your rating during our brief interaction.. Understanding your perspective will enable us to address any issues you encountered and make meaningful improvements to the app. Whether it's a feature that didn't meet your expectations, a functionality that you found confusing, or any other aspect of your experience, we would greatly appreciate hearing from you.

Best,
Jack from VIFY Team

Edited June 17, 2023

Would totally recommend this app with 5 stars if they would make their templates editable by the user. It's so easy and common to offer an editor where the users can make their own changes to the templates according to their needs.

After asking why it's not editable, i got a super weird answer: "Currently, we don't give Merchant CSS or htlm to customize the temple because it could affect the others users who're using the same template with you."

Which is complete nonsense, i'm sorry.

Please make the templates editable so everybody can do his own styling according to their needs and it's a nobrainer 5* for me. Until then it's a 3* for me as it's pure headache to contact you just to get a german law conform template which i could easily do myself in 15 minutes without contacting the support.

However, great support. Answers immediately!

Thank you!

FORÀGE
Germany
7 months using the app
September 11, 2023

Invoices look nice, but it's painfully slow at loading invoices, often I just send orders without printing the invoices as the loading times often take an age. Will likely cancel if not addressed.

Card Masters
New Zealand
25 days using the app
Edited May 1, 2023

The app performs well and support was willing to work with me on issues I faced. I was not able to use the app for my needs though so I eventually was refunded my money.

Aspire Interiors
Canada
3 months using the app