Viralstyle Fulfillment , 60 reviews

Viralstyle has come a LONG way. I have been using their service for about 6 months to sell on Etsy and Amazon and have had zero issues. Any defects in the prints have been reprinted quickly and I have gotten so many reviews about the quality. Definitely try them out!

DON'T USE THEM!! You can't trust what your customers are receiving. They have messed up orders for me multiple times and I've had to send multiple messages for them to fix THEIR mess up! I've at times have had to pay someone to print the order for my customer! This company has negatively impacted my business! The last time is the icing on the cake! My customer ordered a hoodie they printed it wrong and never contacted me back to fix this. I sent the first email on July 1, 2023. It is now August 4, 2023! I still have no resolution. It's also obvious that that don't QC the print jobs before they ship. If they did, my customers product would have never left the warehouse!! I wish I could attach a picture for you all to see! You would be aggravated!! I also had to contact Shopify to get them involved and to create a ticket for this issue. I was told to post my complaint right here in their reviews, because supposedly they read their reviews!

I've used this app for 2 years and at first it was fine. Since January of 2021 I have had to refund over $1k in orders due to their system not syncing with my store and then canceling entire orders for 1 items no longer being made. They offer zero support and blame others. Do yourself a favor and go elsewhere for POD or just hire a local shop.

Terrible support. Bad company policies. If your item gets lost in transit it's your responsibility to replace it. Only POD company that does this.

ICONIC ICONZ

Im very happy with the product, the delivery, and the merchandise Viralstyle carry. The merchandise is easy to customize. I recommend Viralstyle to everybody who want to start a print on demand store.

Seriously people? Don't understand why there are such negative reviews for this app.
The team has been very helpful to provide support during these crazy times. This is POD, not Amazon Prime and States are locked down left and right. It is amazing that Viralstyle able to push products out.

Great print quality! POOR Customer Service! Shipping times are too long and shipping costs are too expensive. Tu suggested I contact the legal department after inquiring on the following two questions:
1) why it cost $25 USD to ship 12 can coolers. 2) Printing location not being in the continental United States. Any individual can ship 12 can coolers for under $13. Why the extra cost? No explanation was given. However the price increases when the item is printed and shipped overseas. I'm removing their can cooler products from my store as they're not forthright and honest about their business. Do not use ViralStyle.

I rarely leave a bad reviews but I think is necessarily. Using Viralstyle can bring only late orders and angry customers. When you ask what is going on they tell you that production time is 10 business days that is unacceptable for POD in 2018, however they don't even fulfill the items even in this time frame.

Forget this app, they don't deliver the product right now but they take the money. This company is causing problems, and they don't give a solution. they say no date when they can ship. The phone number they provide is fake, they don't help at all.

I use a number of print on demand apps in my online store, however Viralstyle really has a great platform. It's easy to use, the pricing is simple, and the support is extraordinary. Tu and his team really will go and help, and it may not be right away, because they have not only Shopify stores, but they have a whole website selling stuff as well. There really a great company and they do Provide support, but like any small business, you really have to understand that resources may be tight and you have to wait a little while for an answer.

Regardless, I recommend this app to be put in all of your Shopify stores. Hands down!