Reviews (1,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales through tiered pricing and customizable discount options. It supports bulk and quantity discounts with features like customizable design and real-time updates to maintain store branding. The user-friendly interface facilitates easy setup of promotions without coding skills. The support team is praised for its responsiveness and expertise, providing personalized assistance and effective onboarding.
Refine
-
By rating
Somehow it doesn't work with third party checkout like intercart. It will be great if I can have the option to select the method of injecting discount codes to checkout.
Thank you for your feedback.
Our app works on API draft order logic, kindly contact us so we can check if the third-party app is integrable with ours.
So far this app has been amazing! It's a lot better than the previous app I had and it is well worth the money!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our app. :)
Please let us know if we can help with anything else!
I am extremely happy with this app. After having a different more-expensive app doing the same process (in a clunkier way), I installed Volume Discount. The support was excellent and the app has exceeded my expectation. I offer a 10% discount when a customer buys 12 or more of my products. The app is clear and encourages the customer to buy the 12 bottles.
Worth every cent. Thank you very much!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
I just completed my first tiered pricing setup and what is offered for free is very usable. Good app
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
bad support. support team didn't fix my problem. this app make my currency converter can't work on cart.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I couldn’t get it to work. The free plan is very basic. The chart on your product page looks awful but luckily you can choose to not have it show. To me, setting up the discounts is a bit confusing and shouldn’t be. This is all a mute point tho because i never could get it to work. All the other stuff would have been ok had it worked. On the mobile app, you cannot see the installation button so I had sent two help
requests without realizing it before I found it. I assumed the reason it wasn’t working was I had not installed it yet. So after installation, it still doesn’t apply discounts, even at check out. So I was glad I had put in the work request. I wanted to have this set up for Black Friday but it’s thanksgiving now and I deleted the app last night to try to search for a new one. I don’t recommend. The free version at least. You shouldn’t offer a free version tho unless you make it functional. Limited, I understand but it should be functional.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
Our expert has reached out to you and we hope to hear from you soon!
I dont know why but sometimes all of products information was totally removed and i have to resync them which costed alot of times!
Hi there,
Not sure what might have happened but once our app syncs, nothing gets removed unless there is another sync initiated by the user. Can you please let us know if you still require support and we are happy to jump in and help resolve any issues. Thank you.
this app works very well and the costumer service is great! i recommend you to give it a try if you need a volume discount in your store
Thank you for the kind words!
We are always glad to see a happy customer.
The app caused to many users not to be able to press the checkout buttom. Support couldn't work out the problem.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.