VolumeBoost ‑ Volume Discounts , 1,153 reviews

This app automatically applies its discount to all carts, even if customers haven't clicked on the offer. This prevents my customers from using their own coupons, as the Hulk discount takes precedence. I expected the app to allow customer coupons to override the Hulk discount, but it doesn't work that way. The inflexibility of the app became apparent when customers complained about being unable to use their coupons. Upon realizing this, I found the app unsuitable for my needs, particularly in promotions involving customer-specific coupons. This lack of flexibility in the app's functionality is a major drawback for my business, leading me to seek advice on its removal.

I have NEVER written a review on an app before. I am using Shopify since 2013. I've installed hundreds of applications since then. This is the first time an app completely crashed my website. Stay away from this app.

DO NOT USE THIS APP if you need to translate your website.
We are Not able to use this app because it is not possible to translate it into several different languages.
We are even using Langify and it is not able to translate the app.

Shame since we like the app otherwise.

App did not work at the beginning, the offer i created did not display at the cart. Seems like you need to contact the support to get it done.
Everything on the app was also translated very poorly.

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises.
• Terrible customer service (and this issue escalated to their growth manager). • Do not use.