Hulk Discounts ‑ VolumeBoost

Hulk Discounts ‑ VolumeBoost

Reviews (1,267)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bulk and volume discounts, which boost average order values and sales. Features like quantity discounts, tiered pricing, and import/export options cater to stores with large catalogs. The interface is user-friendly and integrates well with Shopify, despite occasional compatibility issues. Customer support is praised for its responsiveness and ability to efficiently handle customization requests and resolve issues.

October 13, 2024

Stop working most of the time.

Adheseal
Australia
About 2 years using the app
HulkApps.com replied October 16, 2024

We're sorry to hear you’re having trouble, and we see we reached out for more information but haven’t heard back yet. We want to help you get this resolved as quickly as ...

September 30, 2024

I began using this app, and after setting it up, I found that only the quantity I entered receives a discount. For instance, if I set 1 pc at $1 and 6 pcs at $3, when it reach 7 pcs, it defaults to the single price instead. The development team is aware of the problem, but the resolution is taking a very long. Since this is meant to be a volume discount app, the discounts aren’t applying ...

Waycap Retail
United States
29 days using the app
HulkApps.com replied October 7, 2024

Hi there,

We are really sorry to hear about the issues you’re experiencing with the app. We understand how frustrating it must be, especially with the App feature not ...

March 17, 2024

There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees ...

OmySalon
United States
13 days using the app
HulkApps.com replied March 20, 2024

Hi there :-)

We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred ...

April 8, 2024

A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.

Panier des Sens
France
21 days using the app
HulkApps.com replied April 12, 2024

We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll ...

March 11, 2024

Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, ...

The Cyber Night-Market
United States
1 day using the app
HulkApps.com replied March 13, 2024

We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely ...

April 24, 2024

Pretty dreadful support on this app. I wanted a really easy offer - add 4 pots of glitter and pay £10. After spending ages adding all variants and trying all different combinations of offers on the app and not getting it to work correctly, I reached out to support for this app. The response... "try changing the offer type, or try different options'. Brilliant - you mean carry on doing what I ...

www.festivalglitter.co.uk
United Kingdom
38 minutes using the app
HulkApps.com replied April 30, 2024

We're truly sorry to hear about the disappointment you've experienced. We're committed to resolving your concerns and ensuring a smoother experience with the app.

Please ...

Edited November 27, 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Wink Diapers
United States
Over 5 years using the app
HulkApps.com replied November 21, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate ...

July 6, 2022

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Heavy Duty Tire
United States
Over 3 years using the app
HulkApps.com replied July 12, 2022

Hi there,

We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so ...

March 31, 2021

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

3D Shape Engineering
United States
Over 3 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

Edited July 29, 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for ...

Get Dirty Pet Gear
Canada
Almost 3 years using the app
HulkApps.com replied November 1, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!