Hulk Volume Discount Bundles

Hulk Volume Discount Bundles

Reviews (624)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through volume pricing and tiered discounts. It supports complex discount structures and allows additional promo codes at checkout, integrating seamlessly with Shopify themes. The setup is user-friendly, and the customer support team is praised for being responsive and skilled in handling customization and technical issues.

March 18, 2025

The developer did some custom work displaying the volume pricing on the collection pages (5 stars). Fast forward a few months and any changes made are not reflecting on the pages. I contact support and they tell me i need to change to the new version. I change to the new version and the issue is worse. Be careful....

One Way Novelties
Canada
Over 2 years using the app
HulkApps replied March 31, 2025

Thank you for sharing your feedback, and we sincerely apologize for the issues you're experiencing. We understand how frustrating it can be when things don't work as expected, especially after previous customizations.

We’ve already reached out to you regarding this matter and would be happy to assist further in resolving the issue. Please kindly connect with us again so we can provide the necessary support and help get things back on track.

Thank you for your patience. and we’re here to help!

Best regards,

March 7, 2025

stay away from this app. the app is very buggy. work one minute, next minute it stops working. support is non responsive. they keep handing you off to someone else and the issue never gets fixed. not sure how they got so many high ratings, my experience with it has been horrible. as i write this review it has been three days with zero progress.

Element Tattoo Supply
United States
6 days using the app
HulkApps replied March 31, 2025

Thank you for sharing your feedback, and we're genuinely sorry to hear about your experience. We completely understand how frustrating it can be when an app doesn’t perform as expected, especially when support isn't as responsive as it should be.

We take your comments seriously and are committed to improving. We apologize for the inconvenience caused and would love the chance to make things right.

Again, thank you for bringing this to our attention, and we hope we can regain your trust moving forward.

Best regards,

September 30, 2024

I began using this app, and after setting it up, I found that only the quantity I entered receives a discount. For instance, if I set 1 pc at $1 and 6 pcs at $3, when it reach 7 pcs, it defaults to the single price instead. The development team is aware of the problem, but the resolution is taking a very long. Since this is meant to be a volume discount app, the discounts aren’t applying correctly. I recommend waiting for them to fix this issue or considering a different volume discount app.

Waycap Retail
United States
27 days using the app
HulkApps replied October 7, 2024

Hi there,

We are really sorry to hear about the issues you’re experiencing with the app. We understand how frustrating it must be, especially with the App feature not working as intended. We’re actively working on a resolution, and we appreciate your patience in the meantime. If you have any other concerns or suggestions, please let us know.

Thank you for your understanding!

Best,

March 15, 2025

Customers are unable to use the volume discount along with other discounts.

CT_YB
United States
HulkApps replied March 31, 2025

Thank you for bringing this to our attention. We understand how important it is to apply both volume discounts and other promotions together, and we apologize for any inconvenience caused.

We’ve already reached out to you, as the app does support other discounts. Please kindly get in touch with us so we can assist you further and resolve the issue.

Thank you!

October 13, 2024

Stop working most of the time.

Adheseal
Australia
About 2 years using the app
HulkApps replied October 16, 2024

We're sorry to hear you’re having trouble, and we see we reached out for more information but haven’t heard back yet. We want to help you get this resolved as quickly as possible. Please let us know how we can assist you further!

Thank you!

Edited March 8, 2025

Using the app for over 5 years, issues were normally resolved on first contact but we recently had an issue and I have reached out to support a few times but the issue is ongoing. Received an email from the director of the company, I replied to it and have yet to receive a response. Loyalty doesn’t mean much by the looks of it.

Vape Shop Birmingham
United Kingdom
Over 4 years using the app
HulkApps replied June 22, 2022

Thank you so much for keeping faith in us. We are more than happy to assist and provide the best we can.

Please feel free to write us back anytime if needed any assistance.

Regards,

Edited July 29, 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
Canada
Almost 3 years using the app
HulkApps replied November 1, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!

July 6, 2022

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Heavy Duty Tire
United States
Over 3 years using the app
HulkApps replied July 12, 2022

Hi there,

We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so we can help you to get it checked and resolved.

Thank you!

Edited August 1, 2022

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises.
• Terrible customer service (and this issue escalated to their growth manager). • Do not use.

How to Operate Your Home
United States
About 2 years using the app
HulkApps replied July 28, 2022

Hi there,

We really apologize for all the inconvenience that you have been facing with our application.

Please install the App back to your store and allow us the chance to resolve your all concerns.

Thank you!

March 31, 2021

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

3D Shape Engineering
United States
Over 1 year using the app
HulkApps replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.