Hulk Discounts ‑ VolumeBoost

Hulk Discounts ‑ VolumeBoost

Reviews (1,267)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bulk and volume discounts, which boost average order values and sales. Features like quantity discounts, tiered pricing, and import/export options cater to stores with large catalogs. The interface is user-friendly and integrates well with Shopify, despite occasional compatibility issues. Customer support is praised for its responsiveness and ability to efficiently handle customization requests and resolve issues.

October 10, 2024

Love the Hulk Apps team - they are always fantastic at helping out when things aren't working properly. The app can be a bit temperamental sometimes (not sure if that's a shopify problem or an app problem) but the Hulk Apps team are always super quick to help out and fix it if possible. Would recommend.

Barnett Lawson Trimmings
United Kingdom
Almost 4 years using the app
HulkApps.com replied October 16, 2024

Thank you so much for your kind words! We’re happy to hear you love working with the Hulk Apps team. We always strive to provide quick and effective support, and it’s great to know we’re making a difference.

We appreciate your recommendation and will keep doing our best to improve the app experience!

Best regards,

October 27, 2020

A very good app and the installation support was excellent. Definitely made it easier to have pricing promotions on the website. I could not give 5 stars as I think it is missing something useful; the ability to set the text on a per promotion basis. For example, in one product category, you may want the product table to say Mix & Match, whilst on another Buy 3 etc. The ability to tailor the text per promo would make it 5 stars. That said very happy and would recommend.

EcigZoo
United Kingdom
Almost 4 years using the app
HulkApps.com replied October 28, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thanks so much for your kind words about our product and support, and please let us know if you need anything else! We are always standing by to help. :)

Edited November 19, 2020

Support was somewhat slow but part of this was due to festive season, would be nice if there was a disclaimer stating this. None the less the team did resolve the issue and glad it is now working.

namebadges.com.au
Australia
Almost 4 years using the app
HulkApps.com replied April 28, 2022

We are usually known for our fast and capable agents. Please accept our sincerest apologies.
However, we are happy you are enjoying the app.

Edited March 8, 2019

I used this app but it only shows a table on the product page and the discount doesn't apply at all. Tried contacting support but only after exchanging few email they were able to fix the issue. Now the app is working fine.

Prominent Emporium
United States
Over 3 years using the app
HulkApps.com replied March 7, 2019

we are sorry that you uninstalled and that we couldn't help with the problem. Sometimes, themes are structured differently, and it's difficult for us to accomodate every single request. In most cases, it works just fine. If you still want our help, reach out once more and we'll try one more time to make it happen.

September 8, 2021

App works well on our store, but as a non developer there was additional support required to understand some of the functionality and how it effects parts of the site including the shopify cart discount code function. The support team were extremely helpful and accommodating to all the queries I had.

ONE Essentials
United Kingdom
Over 3 years using the app
HulkApps.com replied September 8, 2021

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad you were able to get outstanding help from our team!

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about VolumeBoost, or any of our other apps!

Edited February 19, 2020

I use this app to allow me to discount products based on how many units a customer orders. The app works well and does just that. I am on the basic plan so the fact that I can get the features I need for Free is a great value. I use this app integrated with Hulk's Infinite Product Options to really customize my product page. Hulk's support team is very responsive and worked very hard to answer all of my questions and troubleshoot for me. I find them very helpful. I did notice a grammar error in how the discount is displayed at checkout, and I also did wish there was an option for me to customize the wording of the Discount Display Grid on the product page. But in general the app is going to work for my store and I am very happy with it.

FirmFresh
United States
Over 2 years using the app
HulkApps.com replied February 20, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're using multiple apps from HulkApps. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Thanks for sharing your feedback about Display Grid customization. We've flagged your this as an improvement to our Product Team. We'll definitely implement this and get in touch with you!
Let us know if I can help with anything else.

Edited June 11, 2019

I am wholesaler and wanted to configure my retail shopify site with Volume discount so i can also sell wholesale. I tried Volume and Tiered Discounts Shopify app. Initially there were some issues but they were resolved very quickly by an excellent support team of HulkApps. I am pleased to manage my Wholesale and Retail customers using one version of website. Thank you Hulk Apps. Strongly recommend using this app if you are looking to offer Volume/Tiered discounts to your customer.

Blue Pigeon UK
United Kingdom
Over 2 years using the app
HulkApps.com replied June 24, 2019

Thank you for such amazing words! We are happy to have you part of our family at Hulk.
Wish you all the luck for your Shopify store!

Edited August 8, 2022

We used the app for our bundle discounts. Really like how it gives us the option to be variant specific with our discounts. It would be nice if it didn't lag and refresh while the discount is applying by our customers, and if the discount code box didn't disappear randomly. It confuses our customers and we get a lot of support emails because of it. All in all, the app does what it's supposed to do, but it has some issues that make it confusing for our customers. PS: The customer support is really good. They care, they're knowledgeable, and they're fast to respond.

BRANWYN | Performance Innerwear
United States
Over 2 years using the app
HulkApps.com replied June 21, 2022

Thank you so much for your review and we apologize for the inconvenience of the App load.

We will check on your concern and update the best we can do here.

Thank you!

Edited September 29, 2024

Llevo usando la aplicación por varios años, estoy muy satisfecha, era lo que estaba buscando! El apoyo del servicio al cliente es muy bueno, son muy amables y eficientes.

Guate Creativa
Guatemala
Over 2 years using the app
HulkApps.com replied June 21, 2022

Hello :-)

We are glad to hear that you are very satisfied with the App and support service. It means a lot to us.

Please do not hesitate to write us back if you need any further assistance.

Best regards,

June 22, 2022

The VolumeBoost App goes between 5* and 2*. It can work beautifully for months... and then something happens. Latest issue was that customers tagged as trade received the right discount messages... but the wrong discount actually applied. Very annoying and most likely lost sales and a number of "I did not get the right discount".. with following apologies and refunds admin from our side. Credit to HulkApps (and they act with urgency) they put their developers on the issue and resolved the issue overnight... but I have not idea how many customer have come in and expected another discount and then left because they could not be bothered to raise the issue. More testing and quality assurance anf then we can maybe come back to 5 stars. Will review again in 6 months. Foe people who looked at the app in the past - please note that more customising features have been added.

SNS Cocktails
United Kingdom
About 2 years using the app
HulkApps.com replied June 22, 2022

Hi there :-)

We apologize for the inconvenience caused. We have fixed the issue and we will definitely make sure such an issue will not occur in the future. We roll out proper QA before making any improvements and implementing the new feature in the App.

Hope these changes will definitely be loved by the merchants like you and we look forward to gaining your trust to be completely satisfied with the App.

Should you have any queries or concerns please feel to write us back.

Best regards,