Hulk Discounts ‑ VolumeBoost

Hulk Discounts ‑ VolumeBoost

Reviews (1,278)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its versatile discount options, including bulk and tiered pricing. It supports complex discount structures and features like import/export, customizable designs, and real-time updates. The app integrates seamlessly, requiring minimal troubleshooting, and the customer support team is praised for their responsiveness and effective issue resolution, including personalized onboarding assistance.

October 8, 2020

the app is not accurate. and the support is very bad i have had issues with the app . it was giving me wrong calculation . i ahev contacted the support with pictures and everything but no body helped me at all

christinashiefer
United States
3 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 22, 2019

Very simple and easy to use. Would recomend easily to anyone. Directions are easy to understand and simple to use.

Finestwraps.com
United States
About 3 hours using the app
HulkApps.com replied April 24, 2019

Thank you for appreciating our efforts. We're always there for you if you need any help with Shopify.

September 20, 2019

Completely useless. Doesn't show the discounts table. They force you to pay to achieve something, but I already got tired of trying.

Dealister
Spain
3 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

June 10, 2020

Unfortunately the application didn’t work with my selected theme. Nevertheless the team & support provided was excellent.

DailyCravings
Malaysia
3 days using the app
HulkApps.com replied June 10, 2020

We apologize that our service did not satisfy your expectations. But thanks for your feedback. We look forward to working with you some other time!

November 18, 2018

Good day, the application does not want to work, install it but it does not want to work, I'm waiting for the technical support to solve it

onlinemarco
Bolivia
2 days using the app
HulkApps.com replied March 7, 2019

we have responded to your request. :) Our app is free and sometimes our support is backlogged but we try to resolve all tickets within 48 hours and respond within 4 hours of receiving a ticket.

November 23, 2023

Muy buen servicio de atención al cliente, me respondieron instantáneamente y pudieron evacuar todas mis dudas.

INCREDO
Uruguay
About 3 hours using the app
HulkApps.com replied November 24, 2023

¡Nos alegra saber que tu experiencia con nuestro servicio de atención al cliente fue tan positiva! Estamos comprometidos en brindar respuestas rápidas y solucionar todas tus dudas de la mejor manera posible. Agradecemos tu comentario y estamos aquí para ayudarte en todo lo que necesites.

¡Gracias por elegirnos!

November 16, 2020

your app isn't working on 14 days trial. The discounts are not reflecting on the store i will have to uninstall it.

Min Ayn Home
United Arab Emirates
2 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 5, 2023

Very useful and easy to operate for our store

My Little Korner
Hong Kong SAR
About 3 hours using the app
HulkApps.com replied October 10, 2023

We are delighted to hear that the app has been very useful and easy to operate for your store!

If you have any more insights or suggestions on how it could be even better, please feel free to share. Your feedback is valuable.

Best regards,

November 15, 2023

This app looks nice, but has a fatal flaw. It calculates volume discounts from the Price field, and disregards the Compare-at field. This means if you put an item on sale, it will calculate the volume discount from the sale price. In our case, this means the price goes below cost. When we asked why this is, they left us waiting for an answer for days, and did not reply. We had to ask again, at which time they said this is how their app is intended to work. We tested this app alongside several other apps that allow us to calculate the volume discounts from the Compare-at price, so we are going to use one of them.

Glorian
United States
3 days using the app
HulkApps.com replied November 21, 2023

Hi there :-)

Thank you for bringing this to our attention. We apologize for the inconvenience caused. We appreciate your feedback and will consider it for future updates. If you have any further questions or concerns, feel free to reach out. We value your business.

Best,

October 29, 2020

Downloaded the app, paid $30 for expedited technical support since it didn't work on my store. They didn't resolve it within 48 hours, then ignored my request for a refund. Deleted the app.. poor customer service is unacceptable in 2020, downloaded another app that worked almost instantly.

GetAirbiento.com
United States
2 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.