Reviews (1,267)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bulk and volume discounts, which boost average order values and sales. Features like quantity discounts, tiered pricing, and import/export options cater to stores with large catalogs. The interface is user-friendly and integrates well with Shopify, despite occasional compatibility issues. Customer support is praised for its responsiveness and ability to efficiently handle customization requests and resolve issues.

April 20, 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to ...

Gorilla Easy Connect®
United States
Over 2 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

July 25, 2019

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
United States
About 2 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

March 22, 2020

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
United Kingdom
Over 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

August 6, 2019

I would give it zero if i could. It doesn't work. Support is non existent ......................................................

Pup Swagger
Australia
Over 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

December 28, 2019

I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.

Violet Pumpkin
United States
About 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

January 11, 2022

Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support

Promoplus
Mexico
About 1 year using the app
HulkApps.com replied January 20, 2022

Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are ...

July 15, 2019

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Art Store
Pakistan
About 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

December 26, 2018

The app is completely misleading. I set up a promotion so my customers will save 10% for 1 item, 20% for 2 items, 30% for 3+ items...as the app suggests they can do. I paid for advertising and posted the offer on all my sales channels and social media. Only to get a heap of complaints that it only works if they purchase multiples of the same item. Who wants more than 1 of the same thing?!
When I ...

Molly Barker
Australia
12 months using the app
HulkApps.com replied March 7, 2019

Hi there,

We are sorry that you misunderstood what our app does. It let's you create volume discounts as described. I hope you'll give it another try.

Thank you.

A

Edited February 26, 2019

This app provides basic quantity discounts and that part works well. However, an item which is not disclosed on their description page is this app does not work with Paypal Express Payment and other payment types from the Cart Page. It only provides proper discounts from the Checkout Page. If you offer Paypal Express Checkout or other Cart Page payments it won't calculate the discount for your ...

bigSUMOfan.com
United States
11 months using the app
HulkApps.com replied March 7, 2019

Hi there,

We understand your frustration. This is a limitation with Shopify and we are trying to prioritize our roadmap to allow for this functionality. As with many apps, ...

August 14, 2018

All codes there. Went throug all codes and set up al items. Attached it to a whole collection. Doesn’t do anything to reduce the price either per item nor multiple item per collection. Disappointed.

Blacklabeltees 2
United States
11 months using the app
HulkApps.com replied March 7, 2019

Hi there,

We are sorry you are disappointed. Unfortunately, it does look like a step was missed and we are happy to help you fix it. Contact us if you need help. Thank you.