Reviews (1,232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to significantly boost sales, with reports of up to a 5x increase. It offers a range of discount options, including automatic discounts for specific customer tags and multibuy offers. The app is praised for its user-friendly interface, easy setup, and detailed tracking of offer performance. It integrates smoothly with Shopify and works with regular discount codes. The support team is noted for being responsive and accommodating to custom changes. Merchants also appreciate the app's ability to increase average order value and improve customer satisfaction, as well as its customizable design to maintain store branding.
Refine
-
By rating
The support team is always quick to respond with a solid technical background which helps tremendously when going through troubleshooting efforts.
Hi there :-)
Thank you for your kind words! We're thrilled to hear that our support team's quick responses and technical expertise have been valuable to you during troubleshooting. If you ever need further assistance, we're here to help!
Best regards,
Pretty dreadful support on this app. I wanted a really easy offer - add 4 pots of glitter and pay £10. After spending ages adding all variants and trying all different combinations of offers on the app and not getting it to work correctly, I reached out to support for this app. The response... "try changing the offer type, or try different options'. Brilliant - you mean carry on doing what I spent the past hour doing with no luck. Why don't you just blindfold me and hope I press the right buttons. After a while your 'support' just stopped replying. Dreadful
We're truly sorry to hear about the disappointment you've experienced. We're committed to resolving your concerns and ensuring a smoother experience with the app.
Please grant us the opportunity to share potential solutions with you. We'll be in touch to provide assistance and make sure your app experience improves.
Thank you for your understanding and patience!
Works perfectly for our needs. Their support team are experts and knowledgeable. Very responsive and helpful!
We're grateful to hear that our solution aligns perfectly with your needs! Thank you for recognizing the expertise and knowledge of our support team. We take pride in being responsive and helpful to ensure a smooth experience for our users.
If you ever have more questions or need assistance, feel free to reach out. We're here to continue providing top-notch support and maintaining a solution that meets your expectations.
Best,
Easy to use and customer service was A+ when I had a theme integration issue. Shout out to Manoj for his expert help :-) Thank you!
Thanks for the shout-out! We're thrilled you found our service easy to use, and we're delighted Manoj could assist with your theme integration. If you ever need more help, we're here for you!
Cheers,
I really appreciate that there is a 30 minute onboarding call with a person. It's refreshing to have a personal interaction when most apps it's hard to tell now days if you are talking to a human or a bot. I was able to get my questions answered and understand the app quickly as a result of the call.
We are delighted to hear that you found value in our 30-minute onboarding call! Personal interactions are essential, and we are glad we could provide a clear understanding of our app during our conversation.
If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
Best regards,
Good team available to support when required. Adis was helpful in particular but never had an issue with any of the support team.
Thank you for your positive feedback. We are delighted to hear that Adis and the entire support team have helped address your needs. We strive to provide excellent service, and it's encouraging to know that you have consistently had positive experiences with our team.
Should you have any future requirements or inquiries, please don't hesitate to reach out. We appreciate your trust in our services and look forward to continuing to support you.
Best regards,
App funktioniert einwandfrei, obwohl es mir lieber wäre, wenn Shopify die Funktionen standardmäßig anbieten würde. Sehr guter Live Support, danke Nitesh für die Hilfe.
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass die App einwandfrei funktioniert. Wir verstehen Ihren Wunsch nach Standardfunktionen von Shopify und werden Ihr Feedback weiterleiten. Es war mir eine Freude, Ihnen mit dem Live-Support zu helfen.
Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehe ich Ihnen gerne zur Verfügung.
Segmedina on chat is a real one! Thank you! Great support, great app.
Hey there :-)
That's great to hear! Segmedina must have come through for you. It's great when customer support makes a positive impact. Enjoy using the app!
And feel free to write us back if needed any assistance.
Best regards,
I would highly recommend this app for its service and prompt support.
Hi there :-)
Thank you so much for your kind words! We truly appreciate your recommendation and are delighted to hear that you are satisfied with both the app's service and our prompt support.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
great
Hi there :-)
Thank you! We're glad to hear you’re enjoying the app. If you have any questions or need any assistance, feel free to reach out. We're here to help!
Best,