Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, swift setup, and efficient product listing. The responsive chat feature and customer service are highly valued for their problem-solving abilities. Merchants benefit from unique features like a dedicated store manager and the capacity to manage large product volumes. The app's detailed analytics and integration with Walmart have been credited with boosting sales. The support team is praised for their professionalism, patience, and personalized assistance.

June 11, 2019

Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.

Jacob Bromwell
United States
12 days using the app
November 24, 2021

This app is fairly complex but also looks to be comprehensive. Thus set up requires some assistance along the way. Support team however is available 24/7 to assist with all set up issues and questions (they get a 5 star from me). Only giving a 4 star overall rating right now as I don't feel I know enough to assess the overall value of the app as yet until it's fully set up and we are using it day in and day out. I will update my rating in 2-4 weeks when I have a better sense of it.

MyPurMist N.A.
United States
14 days using the app
July 23, 2021

Please be careful using this app, they are able to manipulate coding to the point where your product cannot be found in the Walmart search bar. So you don't have any choice but purchase their SEO Plan. Someone in customer service, ask me for my Walmart seller center, username, and passcode. They don't need this information to help. I notice once I deleted the app I was able to find my products.

Kimitrea Naturals
United States
9 days using the app
CedCommerce replied July 24, 2021

Hi Kimitrea Yates,

Apologize bad experience you had.

I tell you that Walmart takes time to show products in the search bar (24-48 hrs). Sometimes, due to low Content and discoverability scores, the product does not come up in the search even after 48 hours. Then, in that case, we offer free SEO services to our sellers to help them get their product in the search results and get sales from Walmart. We usually ask sellers to create a user account on their Walmart Account with limited access, which helps us analyze all these things and share the exact cause of the problem.

I would like you to connect with us on walmart-helpdesk@cedcommerce.com so that we can help you further.

January 25, 2021

Great support! I was having trouble getting everything synced and they were very responsive to help me. The products uploaded successfully to Walmart with all our pictures, pricing and description, so it worked! :)

BeltBro
United States
About 9 hours using the app
August 12, 2021

I used this app to get me set up on Walmart.com. I've been trying to set this up on my own since 8am est. I finally gave up. You guys were able to get in done in no time (less than 1-2 hours if that). I'm so thankful for the support. I was so lost and would have never figured it out without you guys. Thank you so much to my team of helpers!

Scrubs A Million
United States
About 8 hours using the app
Edited July 7, 2019

They required I pay $480, a full year subscription up front then afterwords told me it could take 3-4 weeks for Walmart to review my account before a set up can be done. How can you take money and delivery nothing in return? Having to dispute the transaction through our bank to get our money back. Stay away at all costs, they are con artists just stealing money. Please disregard all the positive feedback below as you can see this was done by the company themselves to inflate their rating. STAY AWAY.

Bass Essentials and More
United States
6 days using the app
May 19, 2017

I tried the trial and it does work and seems to work well for very simple products. Items that have variations and important tags with information are not working well with the system. We needed to add more information to the listing that was not integrating and ran into some bugs. Support help is aggressive and they call often to help, but they must be overseas because they call late at night. I have received calls and messages from them at midnight CST. The support help is also difficult to understand, and they also have a hard time understanding what I am trying to communicate with them. We have put this integration on pause until further progress from both them and a more user friendly walmart platform.

Cutcardstock
United States
7 days using the app
August 12, 2021

This is my very first time using this app and so far the customer service has been by far excellent! Highly recommend. I got the 99 plan and had some issues but the team is helping me out.

Kasentex
United States
About 5 hours using the app
August 19, 2021

I've used this app for several of our companies and Cedcommerce has always been very helpful. Agents are very efficient and more than willing to help when needed.

Luvsy
United States
About 5 hours using the app
July 28, 2020

Customer service is excellent. The developer contacted me via whatsapp to walk me through the entire process of syncing my products to walmart.com, barcodes, bulk edits. Extremely responsive and the app is easy to use Customer service is 5 stars!

Buy & Sell Fitness
United States
About 4 hours using the app