CedCommerce Walmart Connector

1)How are you going with the app? The App works well, It is not the most intuitive piece of software and it does have its quirks but once you figure them out it is quite easy to work with, Make sure to map your categories correctly.

2)Is it serving your purpose? The app is serving our purpose quite well, we were able to upload 350 products to Walmart and within a week we had the formatting and all the products fully working how we wanted them to and we were able to get it to look how we wanted it to look with proper formatting. My biggest issue is a lot of html and other code that gets pulled from shopify can show up in inside the description causing formatting issues or spelling problems so make sure you reread all of your descriptions and edit them. I do find the app to be cumbersome when it comes to trying to get variants to be all listed under a parent sku and keeping them all sorted correctly. an example would be shoes i will upload a pair of shoes and the sizes go from 6-12 well half the time sizes 6 7 8 will have one listing and then 9 10 11 12 will have their own and getting those to merge together can be quite a hassle.

3)Are you satisfied with it? I am overall satisfied with the app, i do wish i didn't have to reach out to the support team anytime i had an issue merging variants or getting categories to map correctly but every time i have reached out they have been nothing but amazing.

4)How do like our support service? I think the support service is what really makes this application viable, if there was no support team behind this app i would of ditched it along time ago because some of the quirks and things that you have to do to get products uploaded and edited can be quite difficult to figure out on your own. Ive chatted with 3 different tech agents and all of them have been very knowledgeable and have been able to explain things to me to ensure i had a positive experience with the app.

I did not know what I needed and customer service was very helpful and even provided links. I was given the link on how to sign up, as well as where to retrieve my upc codes.

DO NOT USE IF YOU ARE A CALIFORNIA SELLER
There are currently issues with the way Walmart.com handles sales tax for California sellers, which this app (and their support team) will not be able to assist you with.

In general, when working with Walmart Marketplace, it's a good idea to work with one of their Channel Partners to ensure things go smoothly. While CED Commerice is one of those partners, their relationship with Walmart is apparently very weak and/or they have no sense of urgency. (Walmart doesn't really seem to give them the time of day, which means any issues you have that you may want your channel partner to help with, don't actually get addressed.)

Also, other people's comments about set-up are true: Getting started is ROUGH. You will need to devote many hours over several weeks to get things going. (This is, in part, because their support is very slow, in a time zone a world away, and not everyone is entirely competant. Your mileage may vary.)

We're definitely not thrilled and have switched to a different Walmart app that has been going much better. (You get what you pay for, it would seem.)

This is by the far the WORST APP on the Shopify App Store. Majority of the syncing does not work, the pricing always gets messed up. Yan can go and fix it a million times and it still won't work. You contact their customer support, they tell you that they are going to reach out to Walmart and get back to you, yet you never hear back. They are not problem solvers.

Also, since your prices never update, half your variations become unpublished, leading to a tremendous loss of sales.

I have been fighting them to get a refund because $360 for an app that does not work 100% is quite insane, yet they keep saying give us a day to fix it for the past 10 days and nothing has changed. I have had to file complaints with Shopify and requested they help in getting a refund for this awful app

Literally a disaster of an app, and I would stay far away if I were any of you.

I used to app to push our Shopify selection to Walmart. Working well. It is nice that you get a dedicated account manager who supports you right from the start and really facilitates with the launch.

it was very helpful on showing me and telling what all i needed to get started I would recommend to any starting out

Customer Service is great and App seems to be working well. I would recommend this app to others. Thanks

Looking forward to a new journey! So far, it has been smooth riding a through the integration process! Ready to hit the market! Couldn’t of done it with the great app support, customer support! Definitely recommend it!

Really recommend! I regret not knowing this app earlier it is perfect fit for my needs. Really recommend!

CED Commerce was a lifesaver and helped me tremendously this was the best tech support I’ve ever had and I would recommend anyone who has a need to sell I just want to make sure you really know how much this means to me