Reviews (533)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, which simplifies managing product listings and updates. They value features like quick item profile setup and efficient product uploads, and praise the reliable performance and exceptional customer support. The support team is noted for their responsiveness and expertise, providing personalized onboarding and troubleshooting, making complex processes like product imports more manageable.
Refine
-
By rating
This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.
If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.
All these reviews must be fake. STAY AWAY FROM THEM. They sell you the app with a lie that you can revise and organize your listings on their console. Just after I checked out I was told I cannot do that. Since then I have been asking to cancel the subscription. They wanted me to pay for additional development that they need to do for their app. When I told them this is unethical I was told they mistyped their message. They say they have 24/7 support but I got messages like "It is midnight here. It is a holiday here" It has been a month they didn't resolve my problem. They keep asking for the same data over and over again with the promise to resolve my issue in 2-3 days. I asked for a full refund since I couldn't use the app at all. Additionally, they broke my correct listings and now I have to pay again for the feed. They do their best not to issue a refund. I will open a claim by calling my bank and another claim on Shopify. They do their best to rip you off.
I was trying to get this setup and working through the chat at first, I have been on Walmart and am still on Walmart and my Consumer ID and Private Key that were coming from Walmart kept showing up as invalid. So went to a phone call. They are from outside the US and the call was very choppy, along with the language barrier made it very difficult to accomplish anything. So long story short, I am going to try and find another integration partner. This one as far as I can tell may be good once you set up, but the setup process is so onerous that I wasted almost a day trying to get it done.
Hi Shane,
The Consumer ID and Private Key is extracted from Walmart and the app match it to configure the app with Walmart. The invalid error is from Walmart when they are unable to match the keys. This happens sometime but as you were connected with us on a LIVE chat this was fixed at the same time.
Also, we are glad that you are still connected with us and selling your products on Walmart successfully.
Happy selling.
Thank you
Horrible APP, I was going to use this for walmart integration only and now the are requiring us to use all other integrations? The woman Nidhi Rajput even tried to say walmart required it, total farce!!!!
What , even had a horrible conversation via facebook.the APP clearly states for walmart and now they want our Amazon and Etsy?
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
....
Dear Star,
We help sellers to get an account on Walmart Marketplace but it is not in our hands. You were new to e-commerce and wanted to Sell your products on Walmart. As Walmart is one of the top US marketplaces they have strict guidelines to approve or decline any seller. That's why we suggest our Sellers to sell on multiple marketplaces to grow their sales, experience and build customer relationship and earn ratings on their products.
So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 888-882-0953 or you can email us apps@cedcommerce.com.
Thanks,
Team CedCommerce.
Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.
No longer works with Etsy's new API and customer service is non-existent. I am filing a claim now with my credit card company.
Dear Ever Blooming Originals,
We sincerely apologize for any inconvenience you experienced while using our Integration.
We want to clarify that the app is designed specifically for Sellers selling on Walmart US, and not for Etsy Marketplace sellers. We do have a separate app for Etsy.
We genuinely value our customers and aim to resolve their concerns effectively. We kindly request you to give us another opportunity to serve you better. Please consider installing the CedCommerce Etsy Integration app, and our dedicated team will be there to assist you promptly and ensure a smoother experience.
Thank you for your understanding, and we look forward to providing you with an improved and satisfactory experience.
Best regards,
Team CedCommerce
Unless you are VERY experienced with product feeds and associated issues, this is not for you. When our feeds actually published, the mapping was a mess and nearly all lines items would have had to be manually entered on the Walmart site, had we not pulled the plug after testing a few products. Also, once published, we were unable to make any changes. Just an awful experience all around.