Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to alert customers about restocked items, boosting customer retention and excitement. It's praised for its seamless integration with platforms like Klaviyo and Omnisend, and its insightful product demand analytics. Merchants value its automated customer orders and feature indicating the number of customers waiting for a product. Many report increased sales, customer satisfaction, and email list growth since using the app. The customer support team is frequently commended for their swift and efficient responses.

June 27, 2019

Excellent support provided by swym team. Fixed the issue that I was facing
Happy to be a customer of swym.
Highly recommended.

Almost 4 years using the app
Edited October 19, 2020

Had an issue with the code still being present after uninstall but Krishnan provided very fast support in removing this. I uninstalled due to attempting to improve store speed and SWYM Back In Stock had little impact on that so I may well use it again in the future. Thanks Krishnan again for your help, support and kindness :-) Jo

Brown and Ginger
United Kingdom
About 1 year using the app
June 24, 2020

We used this app for our first out of stock situation. It is very user friendly and easy to navigate and the team is really helpful for any issue/request. We highly recommend it!

Noobie Box
United States
Over 1 year using the app
March 16, 2021

Easy interface to work with and the customer service team are super diligent. They reached out to me not the other way round and we had a really useful zoom call to optimise the platform

Lola Ramona
7 months using the app
August 8, 2019

Excellent app, clean and simple look and very effective once a product is back in stock for gaining a customer.

We had an issue with app integration upon switching themes, this was rectified by Krishnan in under 24 hours and the app is now working perfectly.

We can't fault Swym here and recommend this app highly.

Thank you

William Wood Mirrors
United Kingdom
Over 3 years using the app
June 24, 2020

5 stars for the support on the free version. Thirumagal cutomized the app on my website after I asked if the display of the size option was included in the free app. Haven't actually tried the app yet live, but I'm already feeling positive about it!

Over 1 year using the app
Edited March 4, 2020

Great and FAST customer service! Highly recommend this app for Shopifys stores :) Thank you for your suport!

About 2 years using the app
April 10, 2020

I found the widget easy to integrate on store and the support was nice to assist me in fixing some issue with my emails sent to the customers.

Almost 2 years using the app
October 18, 2018

Customer service is top notch. Timely responses with quick solutions (in some cases even offering solutions to problems I didn't know I had!). The flexibility of the app has been helpful as I do restocks small and large, very compatible with creating segmented emails for targeted customers.

Highly recommend for anyone that is constantly having inventory change (especially around quantity = 0, for a small company like mine, we produce small batches of goods at a time, which makes this a very useful tool!).

Clearly 5 stars. Bravo to you, your code writers, and your customer support staff!

United States
Almost 6 years using the app
December 2, 2019

I use this app for wishlist and back in stock alert. It is really easy to use and support is awesome. They helped us a lot in a timely manner.

Globe Europe
Over 2 years using the app