Reviews (666)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and sales with its automated email and SMS notifications. They praise its integration with marketing tools like Klaviyo, customizable alerts, and useful analytics for inventory management. The support team is noted for being responsive and helpful with integrations and troubleshooting. Its ease of installation and user-friendly interface, along with regular updates, are also appreciated.

November 9, 2024

Good app, customisation is limited but the support team is great on helping making adjustments if needed.

Maeve
Netherlands
14 days using the app
October 9, 2024

It works; a couple of customers have used the back-in-stock notification already.

I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days.

Great customer service and app so far.

The Grow Superstore
United Kingdom
5 days using the app
July 14, 2019

I used this app so that customers could be notified when out-of-stock items were replenished. As I am using the free version my customer was not notified. I did not realise until I got a complaint from them. It should be made clearer when setting up the app that notifications are not automated on the free version. You have to manually go in and send the notification email. Once I did that it worked fine. Looks good on my website and integrates well.

MSE
Australia
Over 5 years using the app
June 23, 2020

Está bien en general, y el servicio de atención al cliente es bastante efectivo y rápido, pero creo que le falta mejorar en cuanto a diseño y personalización de éste.

Now or Never Jewelry
Spain
Over 4 years using the app
October 12, 2020

Good customer service- bugs in the beginning but they were quick to help fix them. Havent had anyone submit a back in stock request yet so more info to come...

Waffles & Honey Jewelry
United States
Almost 4 years using the app
Edited April 23, 2019

I like this app. If you have the free version, you will manually have to send out alerts which is OK with me since we are small scale but may be a problem for larger companies. Also people who are using an older version of Outlook may receive notifications that have small errors but that's a tiny part of the population. The customer service is terrific though.

1 BHK
India
Over 3 years using the app
January 20, 2021

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

VITAE Glass
United States
Over 3 years using the app
November 23, 2020

A very good app to turn interested visitors into customers. The prices are a little too expensive for small online shops that are just starting out and do not yet have high sales. If the prices were better there would be a 5 star rating.

bulthaup
Germany
Almost 3 years using the app
July 8, 2018

Very good app, does exactly what it says on the tin and support is great. I am using the free app at the moment and it works very well, the only thing is, you have to remember to go in and check customer requests for stock alerts as you don't get an automatic email letting you know a request has been sent

Would definitely recommend this app

Bobbin Girl Bag Making Supplies
United Kingdom
Almost 3 years using the app
March 5, 2019

I used this app to help me have a stock alert and it worked great. Customer support assisted me to set it up and work great. the only downside is that it won't alert you if someone left their email. you have to log in on their site and download the list.

LeenaandLu
United States
Almost 3 years using the app