Reviews (667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when products are back in stock, boosting sales and aiding inventory management. It features an easy-to-install "Notify Me" button, integrates well with marketing tools like Klaviyo, and offers detailed demand analytics. Merchants appreciate the customizable notifications and responsive support team that assists with setup and troubleshooting.

June 25, 2024

We had back in stock alerts set to manual send only but the app just randomly started sending out hundreds of back in stock alerts for products that were still out of stock. Really poor experience for our customers and very embarrassing for us.

Salt Grooming
United Kingdom
9 months using the app
Swym Corporation replied July 2, 2024

Thank you for taking the time to share your valuable feedback. We are disappointed to hear that your experience with our app did not meet your expectations.

On paid plans, ...

November 4, 2020

Support team is good, but this app is completely broken. We've used the paid version in the past with solid results, but the free version is not even functional. App metrics don't work, alerts requested number doesn't even match the number of subscribers shown, and worse of all, we can't even send emails to subscribers.

Gulfcoast Robotics
United States
Over 1 year using the app
July 25, 2023

This app ruined my Store, be aware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

August Berg
Singapore
10 months using the app
Swym Corporation replied July 28, 2023

Thank you for taking the time to share your feedback about your experience with us. We wanted to let you know that we have taken extreme care in designing our apps in a way ...

July 22, 2019

Features look pretty good. But when I try to install it and just found out that it doesn't have a free plan anymore...

DesignNest by allocacoc
Netherlands
7 months using the app
Swym Corporation replied July 22, 2019

Thank you for trying out our app, and for your review. I am glad you like the features - we do have a free plan. I am sorry if that wasn't very clear during the install/setup ...

October 20, 2022

Do not install this app unless you want a ton of unhappy customers. This app worked great for a few months until it started sending out tons of back in stock alerts for products that were still out of stock! It's done this with over 20 products in the last 3 weeks. I finally deleted it. There were no returns for these items and the inventory had not been altered at all. NOT HAPPY

Cowkid Clothing Company
United States
6 months using the app
Swym Corporation replied October 21, 2022

Thank you for taking the time to review our app. We understand it’s frustrating when your customer receives a back-in-stock alert for a product that was not restocked and ...

November 6, 2020

Everytime I try to use this app there is so sort of error! It hasn't worked for my store. and I've lost customers because of it

Fearless Collection Clothing
United States
3 months using the app
May 30, 2020

free plan is for the first 50 signups and NOT the first 50 notifications or even for the first 50 products. Don't waste your time as you don't even have enough time to evaluate this product to see if it's even worthwhile.

SLV
United States
2 months using the app
Swym Corporation replied May 31, 2020

Thank you for taking the time to leave us a review. Our FREE plan is in fact for the first 50 signups but we make that very clear on our app store page and our pricing plans. ...

August 22, 2017

Before you get this app make sure you don't have large store and make sure you are not rotating products in and out.

Otherwise, they will disconnect your store and tell you to sign up for a $99 a month plan.

Sachastyles
United States
25 days using the app
Edited December 17, 2018

Really poor app. Does not work well. Main functions are not available and support is not helping the issue. E-mails look like spam, because it is not possible to change language on basic and important words. I can't recommend this app!

Colombani
Denmark
14 days using the app
November 10, 2019

horrible and overpriced, this app would be great if it worked.
I tried the free plan and could not get it to work.

Don't bother with this one.

VVco Pedals
United States
2 days using the app