Reviews (652)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective back in stock notification feature, ease of setup, and seamless integration with various themes and apps. They find the detailed product demand analytics useful for inventory planning. The support team is commended for their efficient and responsive service. The app is seen as a key tool for boosting customer satisfaction and business growth.

February 16, 2024

La aplicación es muy buena y el retorno en ventas se ve reflejado claramente en las cifras.

Tuvimos alguna incidencia con la actualización de Shopify que el equipo de soporte de esta aplicación nos ayudó rápidamente a solucionar, por lo que estamos muy satisfechos con la asistencia que nos han prestado.

100% recomendable para cualquier ecommerce.

vestidissima
Spain
Over 3 years using the app
January 19, 2024

This app has been very helpful so far. The support team is very responsive to messages and made custom adjustments to the look of our back in stock form and button as well.

BoxoUSA
United States
3 months using the app
Edited May 9, 2024

Great support to help us triage and resolve integration issues! Looks great now

The Sustainable Watch Company
United Kingdom
About 1 year using the app
November 15, 2023

I have been dealing with Shrey on adding something to our website. He has been amazingly helpful and has been getting back to me daily. I really love that my customers get alerted when an item comes back into stock. I used to email them manually. This saves time and makes sure that no one gets missed.

The Papery
South Africa
9 months using the app
November 27, 2023

Responsive, knowledgeable, and kind customer service. Helps our website look streamlined without being clunky or too overbearing.

Evil Queen
United States
Almost 4 years using the app
August 9, 2023

Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!

Wellington Apothecary
New Zealand
Over 3 years using the app
August 15, 2023

This app works as it should and best of all, support is responsive and will figure out what you need - 100%.

Oasis Date Gardens®
United States
Over 2 years using the app
July 6, 2023

I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.

Birgu Candlelight Company
Malta
7 months using the app
October 2, 2023

Wonderful customer service. We updated the design of our store and Swym quickly helped us implement design changes so the app followed our new brand guide.

Rock Creek Crates
United States
Almost 3 years using the app
June 19, 2023

My favorite thing about this app is the integration with Klaviyo. Plus, the customer service team is quick to respond and are always very helpful if you ever need assistance. Big fan!

Anchal Project
United States
Over 2 years using the app