Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

Edited May 31, 2024

Everyone has been super friendly and responsive. I think this app sufficient for small businesses. You can customize the look and color. Customer service is helpful by email. They customized the app which is embed on my template. Please read reviews of other companies with out of stock alerts. They seem to have issues.

Debras Passion Boutique
United States
About 7 years using the app
Edited September 8, 2017

The support was amazing. They translated a couple of things that I needed to be translated and made some more changes for free that I really appreciated. Nisha was super helpful and quick. I recommend it.

UPDATE:

They keep on having amazing support. Every time I've had an issue they have solved it in a matter of minutes, which is great and necessary when running an online store. Very happy with this app.

Silverseshop
Spain
Over 6 years using the app
October 4, 2018

I have been used this app for a few months and upgraded pay plan. customer support is top notch, thank you very much!

HITOHIRA
Japan
Over 6 years using the app
April 5, 2017

Was pleased that a real person reviewed my install and made a minor change to the graphics so it would suit my site. Highly recommend.

Karma Cultures
Canada
Over 6 years using the app
September 19, 2017

Had a little issue during setup but within 20 min of submitting a support ticket it was resolved by staff! Great app and even better support!

Bourbon Outfitters
United States
Almost 6 years using the app
October 18, 2018

So far so good, only barely had it for a week - but we like the concept, and it was very easy to install and looks nice on the site. When we had an issue, support was extremely quick and friendly with a response within 24 hours.

BossenStore.com
United States
Almost 6 years using the app
February 13, 2023

Highly recommend this app with Shopify & Omnisend, efficient and easy to use. They are very helpful if you have any issues.

COSSIE+CO™
United Kingdom
Almost 6 years using the app
September 11, 2018

We've only had the app for a couple weeks but so far it working and producing results as hoped. Our store brings in small quantities and has high product turnover so the easy customer feedback provided by Stock Alerts helps us to quickly assess the need to reorder specific items. We had a need to move the location of the email form and the great customer service to get it done was quick, very interactive to be clear on the requirement, and the result was just what we needed. We'll update this review in a few weeks after we and our customers have had a chance to really try the functionality and reporting, and we can assess the results.

Ivory Lane Boutique Inc.
Canada
Over 5 years using the app
November 12, 2018

We snagged this app to help reduce the amount of inquires we had with respect to restocking items. Our business has items coming in and out of inventory frequently and this app has been a game changer. We had some minor CSS issues and their support handled it WITHIN hours. Very pleased with the level of support, quality of the app, and slick metrics. Highly recommend this app if your business is in need of this type of service.

Third Base Market & Spirits
United States
Over 5 years using the app
August 2, 2018

Works as described, and the help staff is quick to respond

Auric Sinks
United States
Over 5 years using the app