Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

April 14, 2019

App worked. No bugs. I had a support question (tried to move where the In Stock Alert "button" was on my product page) on a Sunday afternoon. Sent an email, figuring I wouldn't hear back until Monday. They had it fixed in ten minutes. (probably not a big fix, but the fact that it was FAST, and fixed on a weekend, was really nice) Thanks, Swym!

Folkcraft Instruments
United States
8 months using the app
April 13, 2020

This app has accomplished everything our company has needed it to. The data even showed us after the 1 month free trial that the sales from the email alerts were easily worth the monthly payment. Customer service has also been great to make any specific changes for our business and answer any questions.

KC Cattle Company
United States
8 months using the app
April 24, 2019

I recommend this app. If you troubled in developing custom theme with this app, great staff will help you!

ftfdev
Japan
8 months using the app
May 22, 2020

Great feature to have for you store. It was easy to setup and get going. I needed some assistance and customer support was very helpful. They were quick to respond and very friendly.

Hello Love Fashion
United States
8 months using the app
October 14, 2018

This App saves me lots of time! Whenever I run out of stock on a product, I always receive messages from my customers asking when I will be getting more in. Then when I receive my order, I manually send emails to my customers letting them know that the product is back in stock. Now I don't have to do that anymore. The Support is amazing. I wanted the notification option to show on the collection page as well as the product page. Swym Support added the code to my store and made sure that it worked seamlessly with a pre-order App that I am using.

Quality Cellular Parts
Canada
8 months using the app
Edited August 19, 2020

Seems to work well, and the customer service is quick and quality. It didn't work when I first installed it, I did need to have their rep log in and check things out.

The Kindness Factory
Canada
8 months using the app
August 12, 2023

Madhav and the team were so helpful and quick to respond. Made the appropriate changes quickly and efficiently. 10/10 would recommend

Kaaf-Nun
United Kingdom
7 days using the app
December 7, 2018

Works really well - support helped me get it setup and working well on the site. They are helpful and fast! would recommend!

NATURELO
United Kingdom
8 months using the app
October 25, 2019

I just installed this app to help me collect emails for my out of stock items. The app didn't automatically add to my product page with the install that I did so I reached out to the customer support and got a response in less than 5 minutes that fixed it. Thanks!

Reprise Activewear
United States
7 months using the app
March 28, 2019

We chose this app to allow our customers to sign up for notification if they aren't ready to pre-order the item they like. Our wait times can be long for pre-order items, so it's often more interesting for customers to sign up for that notification and for us to download the report and order those items.

This configuration was not available by default, so Suman at Swym helped us configure it. We've just lanched the store with the app and hope our customers will use it to help us better serve them.

Works nicely
Great support

Les Artisans d'Azure
Canada
7 months using the app