Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to alert customers about restocked items, boosting customer retention and excitement. It's praised for its seamless integration with platforms like Klaviyo and Omnisend, and its insightful product demand analytics. Merchants value its automated customer orders and feature indicating the number of customers waiting for a product. Many report increased sales, customer satisfaction, and email list growth since using the app. The customer support team is frequently commended for their swift and efficient responses.

January 29, 2018

I don't usually write reviews but their customer service was too good in this case. Anusha is incredibly punctual in her responses. The work was quickly performed and to my satisfaction. I am now inclined to see if their other products are of value to me as well. Thank you to the Swym team.

Nomad Gives
About 1 year using the app
March 28, 2019

We chose this app to allow our customers to sign up for notification if they aren't ready to pre-order the item they like. Our wait times can be long for pre-order items, so it's often more interesting for customers to sign up for that notification and for us to download the report and order those items.

This configuration was not available by default, so Suman at Swym helped us configure it. We've just lanched the store with the app and hope our customers will use it to help us better serve them.

Works nicely
Great support

Les Artisans d'Azure
7 months using the app
Edited December 4, 2018

Works as described :-) and when I couldn't figure it out the support team changed a few custom colours etc to get it to match in with my branding! and really fast too! excited to see the app run now and see what it does! thanks guys!

Prae Store
9 months using the app
October 3, 2017

So far so good. Gives you a chance of capturing an email address of someone wanting to purchase an out of stock item. Much better than losing that potential customer completely....

Realtime Security
United Kingdom
Over 1 year using the app
May 10, 2017

EXTREMELY useful! Easy installation. Clean and simple look.

Vain Beauty
United States
Over 1 year using the app
September 20, 2021

Just installed this app and it is performing well, lots of people signing up for out of stock notifications, and emails automatically notifying customers makes my life easy. They also are very responsive and helpful, had a formatting issue that was fixed super quick. Thanks team.

Live The Creed
United States
7 days using the app
July 28, 2017

Excellent features for a free app. Had a couple of issues installing but the support team were brilliant in helping me get set up.

New Zealand
Over 1 year using the app
December 9, 2018

Currently using the free version - The app works perfectly so far. They also provide great customer service.

Stush Life & Style
8 months using the app
November 21, 2019

So far my biggest experience was the app not properly communicating with our theme. However, the app support team quickly changed it for us and made sure it was working. They also added it to some of our other types of products that would be great matches for the functionality. We are really looking forward to see how well the app works with our customers. Will keep you updated!

World Interiors
United States
4 months using the app
August 16, 2019

App is great & the customer service is even better! They are very quick to respond to emails, solve any problems & even check back in to make sure everything is working properly with follow up emails. Highly recommend!

Sew Many Prims
United States
5 months using the app