Reviews (667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when products are back in stock, boosting sales and aiding inventory management. It features an easy-to-install "Notify Me" button, integrates well with marketing tools like Klaviyo, and offers detailed demand analytics. Merchants appreciate the customizable notifications and responsive support team that assists with setup and troubleshooting.

February 28, 2018

Excellent customer support. Nisha from the support team was very quick at replaying to my emails along with the changes needed. Keep up the good work!

Dodecatees
Belgium
3 months using the app
November 16, 2017

Great app and great support. Check it out at DevotedStore.com

Devotedwear
India
2 months using the app
Edited August 5, 2019

App didn't work and the confirmation email lead to an error page multiple times but the support team was super helpful and called personally to fix the problem.

Hilo and Bobbin
Australia
About 2 months using the app
December 16, 2017

easy to set up - wish there was a bit more visibility on the backend

Shoptilden
United States
About 2 months using the app
October 4, 2021

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

EXPED USA
United States
About 2 months using the app
July 3, 2020

Great app ! The team is really hepful and quick to answer ! I would just like the app to be more flexible about the design of the e-mails. Otherwise it integrates very easily to your website and looks quite well.

Olly
France
About 1 month using the app
October 20, 2018

We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock.

The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.

Green Horse Online
Australia
About 1 month using the app
April 23, 2020

We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!

The Natural Root
United States
About 1 month using the app
Swym Corporation replied May 2, 2020

Thank you for your very kind words, we appreciate hearing from you. It's great to hear that customers are using the app, that's always the most satisfying part of it. Glad we were able to help :)

March 19, 2021

The app does a great job and fits in our design just smoothly due to the customizing options. To use another language than English the support has to be contacted to do the changes - but reaction is super-fast and the implementation also. Thanks a lot again and keep up the good work

nomadi
Germany
29 days using the app
July 23, 2020

I used this app to create alerting program. It's very functional and the customer care was available all the time.

BY CHARLOT
France
29 days using the app