Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

September 6, 2018

Just installed the app, but had an initial query about a function. I was able to chat instantly via Live Chat with customer service and was informed that the functionality I am after is in the pipe works and should be available later this year. Another functional issue was also able to be resolved immediately. Very happy with the assistance and outcome!

Victoria Row
Australia
28 days using the app
October 5, 2021

Does everything I hoped it would. Only had one small issue when installing the app due to the theme that I'm using but their support desk was very fast in sorting it out for me. Definitely recommended.

VM Aquatics
United Kingdom
27 days using the app
November 17, 2023

Super happy with the performance of the app as well as the excellent customer service support that I received. Highly recommended.

Marianne Style
Canada
27 days using the app
March 29, 2022

This app has performed quite well so far. Their support is very quick and easy to work with. Out of all the back in stock apps we've used - this has been the best one.

Simons Shoes
United States
26 days using the app
July 26, 2023

Dzisiaj zainstalowałem aplikację Swym Back in Stock Alerts. Choć na pierwsze wrażenia jest jeszcze za wcześnie to mogę powiedzieć, że pomoc techniczna to rewelacja. Przede wszystkim nie odesłano mnie do podręcznika, nie kazano mi nic robić, nie zadawano też pytań, na które nie znałem odpowiedzi. W kilka minut aplikacja została ustawiona tak jak tego oczekiwałem. Pięć gwiazdek to zbyt mało. Dodam kolejne jak tylko zobaczę aplikację w akcji.

Today I installed Swym Back in Stock Alerts app. Although it is still too early for first impressions, I can say that technical support is a revelation. First of all, I wasn't sent back to a manual, I wasn't told to do anything, and I wasn't asked questions I didn't know the answer to. In a few minutes the application was set up as expected. Five stars is not enough. I will add more as soon as I see the app in action.

BohemiSoul
Poland
26 days using the app
January 12, 2021

Great support and happy with the ability to offer customers value when we are out of stock. Worth looking at!

Ecoy
Australia
24 days using the app
April 3, 2020

I think this app is critical for any serious store owner who regularly has items out of stock. Builds your email list and generates sales. Support is fast too.

TierOneUSA
United Kingdom
24 days using the app
March 27, 2018

so far so good! support is quick and the app is easy to modify

Rsr Moto
Germany
22 days using the app
Edited July 27, 2020

I had an issue with set up and just could not get it working. I emailed support and they replied within an hour and had it up and running! So far so good!

Keeko
Australia
21 days using the app
June 8, 2017

Straightforward app that does exactly what its meant to do and the support team is really efficient as well.

Blushboss
Singapore
20 days using the app