Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

September 5, 2018

Very quick to fix an issue we had with a button showing up. Works well and I like being able to direct my customers to these sold out listings to sign up for restocking alerts. Looking forward to new features coming up

Danique Jewelry
United States
Over 3 years using the app
October 30, 2020

Back in Stock Product Alerts is a great addon feature for our store, popular with customers. Their support team was quick to respond + helpful.

Indoor Farmer
Canada
Over 3 years using the app
February 9, 2019

I had a ton of questions when I set up this app. The team at Swym could not have been more accomodating. Every request for support or question was responded within about an hour, even on the weekend. Great team behind this app.

Murphy and McNeil
United States
Over 3 years using the app
June 17, 2019

This app was super easy to install and when we had customizations to make, the app team was super speedy & helpful!

Skinfix
United States
Over 3 years using the app
April 20, 2019

Easy to set up. Customer service always responds promptly and is very helpful. Definitely recommend if you have an online store!

General Quarters
United States
Over 3 years using the app
February 21, 2021

Amazing customer service. We changed the theme to our site and the button was not working, they quickly fixed the issue for me and got it working within minutes of me contacting them.

Brixton.Phoenix
United States
Over 3 years using the app
May 4, 2023

Great app with an efficient support team behind! We needed to update the email template for alerts and they quickly guided us.

Orseund Iris
United States
Over 3 years using the app
August 9, 2023

Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!

Wellington Apothecary
New Zealand
Over 3 years using the app
September 12, 2020

Easy to use and does the job. Really good customer service - quick and helpful follow up to my questions.

LUXTRA
United Kingdom
Over 3 years using the app
December 23, 2020

Great app for driving conversions on out of stock and coming soon products. The support team, in particular, has been a highlight of this app, very responsive, and highly knowledgeable.

Creed Boutique
United States
About 3 years using the app