Reviews (1,567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

May 23, 2017

Perfect for easily translating a website or blog

Jdistribution 2
Canada
15 days using the app
November 19, 2021

We've used this app on various sites we've created on Shopify - an absolute guarantee! Great support and great ease of use. Thanks!

Easy-Bio
Italy
15 days using the app
Edited December 31, 2018

J'ai utilisé l'application pendant 6 mois
+++ Le support est efficace, réactif et agréable.
- L'application est encore un peu laborieuse à utiliser mais s'améliore.
- La correction humaine reste indispensable si on veut des traductions parfaites.

Mais surtout : Il est impossible de traduire les facilement les URLs donc, quelque soit le langage, l'URL reste dans la langue d'origine ce qui est problématique pour le SEO.
A la décharge de weglot, Shopify n'autorise pas la modification des URLs.

Luisa Paixao
Portugal
12 months using the app
Edited April 18, 2019

Excellent app! and the support is awesome! I recommend it . Thanks again :)
I Really like it!

Luxuryitems
Italy
14 days using the app
Edited May 10, 2019

I have used this app for almost a year and every time I added another app I would lose all the human translation and have to translate my whole website all over again.
I have contacted support who are not available in the evenings and weekends so sometimes I had to wait 2 days to get through support and that meant I lost sales as my site looked fake.

I have decided to keep my website in French and let people translate automatically from their browser.

I also had old translations from products that have been deleted still on the translation list I did follow the procedure from support on how to delete it but it kept appearing.

Timeo et Chloe
France
11 months using the app
July 17, 2017

Very nice App and very quick support!
I'd like to recommend Weglot to everybody, who sells internationally.

Cheers!

Tokio Fashion
Germany
14 days using the app
June 20, 2023

"Unknown error, please contact Weglot support at support@weglot.com. Sorry for the inconvenience."

I paid a fee and tried to use it, but the message above appears and I cannot log in.

PRIME MUSE
Japan
11 months using the app
Weglot replied June 22, 2023

Hello,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

​We've experienced an issue on the API for a few minutes, and I've contacted you a few minutes after as the issue seemed to be fixed.

Could you contact us back at support@weglot.com, asking for Chris, our Head of Support, so we can follow the discussion?

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team

February 20, 2023

Excellent support and fast reply, we can only recommend this Service from Weglot. They helped us to find a great solution for Translation, working for different countries.

www.velart.cc
Switzerland
14 days using the app
August 2, 2019

Great support and very fast reply to help me. The plugin works great and its easy to translate with the visual builder

Mi-rê Cosmetics
France
14 days using the app
Edited March 2, 2021

Very efficient customer service: Karina was fast, punctual and professional in dealing with my request for help. Thank you!

suite 2603
Italy
About 1 year using the app