Reviews (1,545)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its SEO-friendly features like subdomains and subdirectories, which boost international traffic. It offers both automatic and manual translations, appreciated for their versatility and real-time updates. The user-friendly interface and easy installation process, along with exceptional customer support from team members like Corentin and Guillaume, are frequently praised. Merchants also value the comprehensive resources provided, such as guides and videos, which aid in effective app utilization. This app is favored for its robust translation capabilities and reliable support, making it ideal for Shopify store owners aiming to expand their international presence.
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Store speed dropped form 89 to 16!!! They worked in my code without permission and just "rmoved" some optimized code.
Storefront was damaged fro 5 days, all you get are snotty arrogant replies for created problems by them, trying to avoid clear communication. We have several shops and work with a lot of developers, we are on the Pro Plan here. customer service was never great, always leaving out details but this is just disrespectful to the core. you ask them what option exist for setting the language switch and they go into live them, remove optimized code and set the ugly switch in the middle! of the slider and thereby move my whole menu and leave it broken for days. Good developers always check what your want and work in a test theme to avoid damages. there are much better apps out there with integrated currency change and respectful customer service. go there. Update:
They did not "reach out" several times as mentioned by weglot, they just did reply via mail.
It seems one person is working on the answers, another person on the actual theme but details and requests just get lost.
Write them ten times what you want and need and be sure only one problem will be maybe looked after. There was never an apology for the issues created by them and our store is still not back on its original speed.
Hi,
We are so sorry to see you have had a negative experience with Weglot but it seems our team has reached out multiple times with solutions and you did not wish to continue the process of help from our developers. Sadly we were not able to further get a response from you.
If you wish to continue the conversation, we are happy to answer you back and make this right.
Have a lovely day!
THE WEGLOT TEAM
Excellent application and support, thanks a lot !
The app is awesome! Very simple and intuitive to use. Using Weglot to translate your website is like magic. You download the app and only 2 clicks after, your website is international.
Last but not least, the team is here to help you whenever. Customer service is really 5 stars. Highly recommended!
Efficient app, wonderful support.
Just installed the Weglot App and with help from the Helpdesk I managed to translate our webshop very quickly. I was helped very accurate and very friendly, thank you so much! Dress Your Parents
Thank you so much for your review. Although we appreciate you taking the time to do this, we would love to provide you with 5-star service! We tried to reach out to see how we can make that happen but have been unsuccessful. Feel free to contact us at support@weglot.com if you wish to get further help with our app. We are always here to help :)
Great app and the support is more than awesome!! Easy to install and nothing complicated at all. Install and go!
Great app! You can customize all the content and if you're in trouble they have great support I have been assist by Max good experience ! Well done guys!
Most amazing support, and great app. love love love it.
Works great, thanks a lot
Thanks, it works fine, you are a big help
Absolutely seamless install and super intuitive ap manipulation. The team over at Weglot was prompt in their responses and able to make all needed adjustments in a timely fashion.
Most of the time there isn't a human on the back-end. I was incredibly pleased to have an email chat with James W. who completed all of my goals.
Thanks Weglot (James W.)
Neil Carpenter
www.CarpenterWatches.com
I use Weglot on my store and its a LIFE SAVER! So easy to use, efficient and the support from the app developers is absolutely great! Thanks Guillaume!