Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to translate online stores into multiple languages, with both automatic and manual options. It's praised for its accuracy in translating various elements like product pages and reviews. The app supports SEO optimization, including subdomains and subdirectories, which has boosted international traffic for some merchants. The visual editor feature for contextual translations is appreciated. The customer support team is known for their quick and efficient problem-solving skills. The app is valued for its ease of use and seamless operation.

March 27, 2024

Tolle intuitive App die (fast) alles übersetzen kann. Die Übersetzbarkeit von Produktbildern wäre noch super.
Ansonsten ein sehr kompetenter und schneller Support der auch um die Ecke denkt.

OFFSET Nutrition
Germany
5 months using the app
February 5, 2024

This app is way better than any other translator app. Must have this

Mitchell Brands Europe
Ireland
5 months using the app
February 11, 2024

We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.

Joy Planet Finland
Finland
About 1 year using the app
Weglot replied February 26, 2024

Dear Joy Planet Finland,

We appreciate you sharing your feedback about Weglot, and we apologize for any inconvenience you've experienced. We understand the importance of a reliable translation service, especially when operating a global webshop for high-quality electronics.

We take user feedback seriously and are committed to addressing any issues our users encounter. We would like to investigate the problems you've mentioned regarding instability, bugs, and translation visibility in your webshop. Could you please provide more specific details or contact our customer support team at support@weglot.com? This will help us identify and resolve the issues you've faced.

Your satisfaction is our priority, and we would like to work towards providing a better experience for you.

Thank you for bringing these concerns to our attention, and we look forward to the opportunity to improve your experience with Weglot.

Best regards,

The Weglot Team

February 28, 2024

Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !

makkdesign
France
Over 4 years using the app
February 7, 2024

The translation of the app was excellent. I only had to manually exclude a few words from being translated and the result was near perfect. I had a French version of my site up and running in only a couple of hours.

Customer service is also stellar. I had an issue when I changed to subdirectory mode with product pages not showing the translated version, and the customer support team quickly had the issue resolved.

Fortus Pilates
Canada
5 days using the app
December 27, 2023

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.

Drakenbloedboom
Netherlands
Over 1 year using the app
January 20, 2024

I recently had a fantastic experience with the Weglot support team, particularly with Fanny. She responded quickly to my emails, patiently addressed my issues, and provided helpful solutions. Fanny's suggestions were always instructive and greatly improved my overall experience. Highly recommended!

Liste Luna
Canada
3 months using the app
February 9, 2024

Best customer service I've ever experienced in any piece of software. Absolutely amazing.

Kratom World
Netherlands
6 months using the app
December 28, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!

OH LA LAQUA
Germany
Over 1 year using the app
March 19, 2024

Manon has been amazing helping us to integrate Welgot and customizing it in our website. Amazing team

PLETO®
Spain
4 days using the app