WATI: Whatsapp Chat

WATI: Whatsapp Chat

$4.99/month. 7-day free trial. Additional charges may apply.
Rating (3.7)
Reviews

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

September 11, 2020

Languages

English

Integrates with

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

WATI App helps Drive Sales, Support & Marketing Conversations on Whatsapp.

WATI is a comprehensive customer communication platform for WhatsApp. An WhatsApp API partner, WATI app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox

WATI is a comprehensive customer communication platform for WhatsApp. An WhatsApp API partner, WATI app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox more
  • Send Abandoned cart recovery notifications to customers WhatsApp number.
  • Send Order Confirmation, Shipment Tracking and Many more automated messages.
  • Send Cash On Delivery order verification messages.
  • Multi-Agent Team Inbox for WhatsApp
  • Build WhatsApp Chatbot & View Analytics & Reports.

Pricing

7-day free trial

Free To Install

$4.99/month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

Free To Install

$4.99/month

Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI

  • WhatsApp chat
  • Abandoned Cart Recovery
  • COD order verification
  • Other Automated messages
  • Order Confirmation, Shipment, Fulfilment messages

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

25 reviews

Overall rating
3.7
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 24% of ratings are 1 stars
January 9, 2023

Downloaded the app, it was good at the beginning, but when i wanted to use my customer phone number and asked to change it my request was totally ignored. send several emails, no one replied since 3 weeks. Very bad customer service.

Sporty Pro
Egypt
Time spent using app: About 2 months
WATI: WhatsApp Team Inbox replied January 9, 2023

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

Edited December 7, 2022

one of the worst apps i've seen so far
1. no help or assistance in getting green tick
2. unable to send whatsapp broadcasts on half the contacts
3. according to india pricing i need 7$ to message a 1000 customers, i had balance of 18$ but still unable to do so

frustrating, random replies to every complaint, apparently half the numbers don't have country codes, i uploaded all the numbers without country code. i still don't have the reply to why i can't send messages while i still have 18$ balance.
there are many better and cheaper options. seriously beware

Ethnic Rajasthan
India
Time spent using app: 4 months
WATI: WhatsApp Team Inbox replied December 8, 2022

Dear Ethnic Rajasthan,
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

November 17, 2022

This is the best service we had, I recommendation to another company to excel in your profile. I love to use this app.

Azafran
India
Time spent using app: 3 months

About this app

Launched

September 11, 2020

Languages

English

Integrates with

Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Integromat

Built by WATI: WhatsApp Team Inbox

About WATI: WhatsApp Team Inbox

3.7 average rating

2 years building apps for the Shopify App Store

Support

Send a message

hello@wati.io

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