WhatsApp Chat & Abandoned Cart
- Pricing
-
$4.99/month. Free trial available.
- Rating
- 4.5 (123)
- Developer
- WATI: WhatsApp Team Inbox
Featured images gallery
Recover Abandoned Carts and Improve Customer Service with Wati
Wati helps you recover abandoned carts and boost sales with WhatsApp API tools. Use WhatsApp broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WhatsApp to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WhatsApp Green Tick.
- Recover carts, confirm orders, and send updates with WhatsApp notifications.
- Set up auto-replies and send personalized messages to your customers.
- Showcase products efficiently through the WhatsApp Catalog.
- Improve customer service with our shared team inbox.
- Increase engagement using customizable WhatsApp chat widgets.
Languages
English
Works with
- Zapier
- Zoho CRM
- Hubspot CRM
- Woocommerce
- Google Sheets
- Facebook Ads
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Customization
Pricing
Starter
$4.99 / month
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- WhatsApp chat
- Abandoned Cart Recovery
- COD order verification
- Order Confirmation, Shipment messages
- Welcome/Recover cart Opt-in pop ups
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (123)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy integration with Shopify and user-friendly setup, suitable for those with minimal technical skills. They value its automation features, including automated responses and broadcasting, which enhance operational efficiency and customer service. The customizable chatbots, templates, and multi-agent support improve customer interactions and team collaboration. Additionally, its marketing and CRM tools are noted for boosting sales and customer engagement.
We’ve been working with Wati for over three years now, and they have made significant improvements in their functionalities. They have understood the needs of agents and companies to create an effective and easy-to-use chatbot. Wati offers key features that are stable, user-friendly, and scalable, including an intuitive bot builder and comprehensive API documentation. As of now they are working AI functionalities, and offer everything else. Useful for small to big companies from basic to advance chatbots. Their support team is ok but given the difference in time zone, its sometimes slow on the replays. WHen i say slow, i mean 1 to 3 days but they usually replay.
I've been using Wati since 2021, and it’s been a fantastic experience. The quick integration with Shopify and my CRM has really helped boost our abandoned cart conversions.
Creating templates and chatbots is super straightforward thanks to Wati’s user-friendly interface. I love how you can preview templates while working in the backend, making the chatbot creation process smooth and customizable. There are plenty of options to tailor the chat flow, which is a huge plus!
I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience.
Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.
Support
App support provided by WATI: WhatsApp Team Inbox.
Resources
Developer
Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
Launched
September 11, 2020