WhatsApp Chat & Abandoned Cart
- Pricing
-
$4.99/month. Free trial available.
- Rating
- 4.4 (108)
- Developer
- WATI: WhatsApp Team Inbox
Featured images gallery
Recover Abandoned Carts and Improve Customer Service with Wati
Wati helps you recover abandoned carts and boost sales with WhatsApp API tools. Use WhatsApp broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WhatsApp to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WhatsApp Green Tick.
- Recover carts, confirm orders, and send updates with WhatsApp notifications.
- Set up auto-replies and send personalized messages to your customers.
- Showcase products efficiently through the WhatsApp Catalog.
- Improve customer service with our shared team inbox.
- Increase engagement using customizable WhatsApp chat widgets.
Languages
English
Works with
Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, Facebook AdsCategories
Cart recovery
Display options
Real-time messaging
Automated responses
Customization
Pricing
Starter
$4.99 / month
Free to install | Team Inbox & Whatsapp Broadcast features requires subscription to WATI
- WhatsApp chat
- Abandoned Cart Recovery
- COD order verification
- Order Confirmation, Shipment messages
- Welcome/Recover cart Opt-in pop ups
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless WhatsApp integration and user-friendly interface, which streamline communication and marketing efforts. They appreciate the automation features, including automated responses and abandoned cart recovery, which boost efficiency and sales. The ability to personalize customer interactions with customizable chatbots and templates is also a key benefit. Additionally, responsive customer support and comprehensive tools for managing WhatsApp marketing tasks like order confirmations and promotional messages are well-regarded. This app is noted for effectively enhancing customer engagement and increasing conversion rates on Shopify.
I've been using Wati since 2021, and it’s been a fantastic experience. The quick integration with Shopify and my CRM has really helped boost our abandoned cart conversions.
Creating templates and chatbots is super straightforward thanks to Wati’s user-friendly interface. I love how you can preview templates while working in the backend, making the chatbot creation process smooth and customizable. There are plenty of options to tailor the chat flow, which is a huge plus!
At The Revolver Club, Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.
We've particularly appreciated the ability to quickly respond to customer inquiries and follow up with those who have abandoned their carts. The automated messaging and broadcast options have been fantastic in keeping our customers informed about promotions and new arrivals, events & news.
The support team is also very responsive.
As a beginner, I recommend this app for WhatsApp Marketing because it's easy to use and integrates seamlessly with your Shopify store. One of the best features is the predefined templates offered by WATI, which work well and require minimal adjustments. The chatbot is also effective, though it could benefit from some optimization improvements, as it can take a bit of time to load on your store.
Support
WATI: WhatsApp Team Inbox can answer any questions you have about WhatsApp Chat & Abandoned Cart.
Developer
Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
Resources
Launched
September 11, 2020
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