Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited April 17, 2024

Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!

But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.

Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.

Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!

Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.

The 3D Printing Store India
India
About 2 months using the app
WATI: WhatsApp Team Inbox replied April 14, 2024

To The 3D Printing Store India

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

April 25, 2024

Got help me with the onboarding process and got all my queries answered

rumshan
United States
3 days using the app
January 17, 2024

This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis.

Muselot
India
3 months using the app
April 22, 2024

We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast

Wholly
United States
1 day using the app
April 22, 2024

Got help me with the onboarding process and got all my queries answered

CECILIA PRADO
Kuwait
About 15 hours using the app
Edited January 6, 2024

Superb, satisfied with support and app...

Crush A Fashion Hub
India
About 1 month using the app
WATI: WhatsApp Team Inbox replied January 5, 2024

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you such issues wouldn't happen again.
Would it be possible to email me at madhavan@clare.ai and will help you in selecting the best optimized plans and help you in setting up the app for your store.

Edited January 30, 2024

Extremely helpful. One must go with this app for whatsapp solutions.

Menworks
India
2 days using the app
April 24, 2024

After exploring all options wati seems to be the best app

Blue Game
United States
About 2 hours using the app
April 20, 2024

We came to know lately about Wati. Loaded with features.

Essa jan store
United Arab Emirates
3 minutes using the app
August 28, 2023

WE ARE STARTING TO USE WATI JUST NOW,SEEMS VERY PROMISING LOOKING FORWARD TO GROWW OUR BUSINESS WITH WATI.

SRI SAMAYA GARMENTS
India
Over 1 year using the app