Reviews (46)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
November 20, 2021

It is a good app. Needs some understand tough. Need more detailed documentation for the best result.

Online Mantra
India
12 months using the app
WATI: WhatsApp Team Inbox replied November 22, 2021

Thank you for your kind review. We do have documentations on our Help Center at support.wati.io

Could you share more on what else you'd like to see on the documentation? we're definitely looking to improve.

October 13, 2022

WATI is a very useful tool to manage customer support and retain your customers. There are still a bunch of features I'd like to see within the platform, but it's definitely a good start to manage your customer support on WhatsApp. The platform is easy to use and the UI/ UX is much better than the other API platforms available! Ironically, I have faced issues with their Customer Support though, so I hope that is something they look into!

Neemli Naturals
India
11 months using the app