WhatsApp Chat & Abandoned Cart , 44 reviews

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
    32
  • 5% of ratings are 4 stars
    2
  • 5% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    1
  • 16% of ratings are 1 stars
    7
Edited March 25, 2024

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

GWC Offical Store
Singapore
About 1 month using the app
WATI: WhatsApp Team Inbox replied March 23, 2024

To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

April 2, 2024

Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use

CosyLabs
India
About 1 month using the app
WATI: WhatsApp Team Inbox replied April 3, 2024

To Cosylabs
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

1
1