Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to significantly increase abandoned cart recovery rates, with some noting improvements from 5% to 45%. It features customizable WhatsApp contact badges and detailed analytics that aid in refining marketing strategies. Key functionalities include confirming COD orders and sending discount reminders, which boost customer engagement and sales. Merchants also appreciate the user-friendly interface, easy installation, and responsive customer support, highlighting its positive impact on business revenue and customer re-engagement.
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We test quite a few apps as we're always trying to find the most efficient permutations and user friendly environment for our employees. Never have I experienced customer support like this.
Super fast, arranged a call on a weekend to solve an issue I had, and at the same time, professional. The app is elegant and easy-to-use.
You don't need any other WhatsApp chat widget, this is the one.
Thanks for this wonderful review Jason. Customer support is our number one priority and it was a pleasure assisting you ! If you need anything else, don't hesitate to reach out :-)
Take care,
Sweethelp Team
nice
I asked a lot of questions to set up the app and Nouah helped me a lot. A kind person. The support team is always helpful. Nice application.
I was using Sweethelp 3 weeks ago, This app is really amazing ,it helps us recover our abandoned cart through WhatsApp, the app simple and
easy to use . They provide the best customer support I have ever seen. WhatsApp chat and WhatsApp share are also some good tools to connect with your customers.I highly recommend Sweethelp.
Thanks for this wonderful review. We are happy to have you on board. Your satisfaction is what matters the most to us. That's why customer support is our number one priority. Don't hesitate to reach out if you need anything.
Take care,
Sweethelp Team
Exactly what we needed. An app that asks consumers to confirm COD orders and reminds them about their abandoned carts and not to mention you can add discounts with the messages. Perfectly designed and very easy to use.
Last but not the least, the support team is very quick and helps you with every query that you have.
so far so good, i can rate the app a 5 out of 5.though there are still some features that we require that they need to add.Otherwise the rest is awesome.Excellent customer service.Any time you need support agents are there to help
Great app and great service. got a few small questions and they replied immediately and solved the issue.
Ottimo servizio ragazzo gentilissimo competente nel suo lavoro, contento del lavoro svolto aiuta molto
This app is the best I have used and also support is fantastic it sorted all the tickets for me, recommended.
Thanks for your wonderful review. It has been a pleasure to assist you. If you need anything else, don't hesitate to contact our customer support team.
Cheers,
Sweethelp Team
Great app and support. I especially appreciate that one can position the chat icon very precisely and exactly where one needs it. Fast loading time. Also the team is very responsive if one has questions.