WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (279)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service and increasing engagement through direct WhatsApp communication. They value its easy installation, user-friendly interface, and customizable features that match store branding. The visible WhatsApp button on storefronts is praised for boosting conversion rates by offering immediate assistance, making shopping more personal. Merchants also appreciate the reliable performance and responsive customer support.

July 20, 2023

One of the standout features of WhatsApp is its user-friendly interface. From the moment you download the app, the setup process is seamless and intuitive. The straightforward design allows users of all ages and tech-savviness to effortlessly navigate through its various functions, making it accessible to a wide audience

MEGA MART
United States
About 22 hours using the app
December 13, 2023

Todo bien con la app. Me gustaria poder ver estadísticas del uso del botón. Y que se integre con VAJRO

FRUMIX
Uruguay
21 days using the app
October 2, 2023

It's just so simple to set up and include in our website design. Within a couple of hours, we got our first WhatsApp that led to an order from Scotland. Fabulous. It's terrific when this end of the tech spectrum helps us convert potential customer online interest into sales.

Poemsbooks
United Arab Emirates
20 days using the app
Edited April 15, 2023

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
Türkiye
19 days using the app
Gravity Technologies AG replied April 15, 2023

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

March 22, 2023

Works well generally but we can never reply to customers on a Monday, we are always given an error message. This would also work better as a button on the contact page rather than a pop-up at the bottom of the screen as we have too many options.

Chubby Mealworms UK
United Kingdom
19 days using the app
Gravity Technologies AG replied March 22, 2023

Thank you for taking the time to share your thoughts on our application. We appreciate your feedback.

Kindly note that our application is designed to provide a WhatsApp chat button, and does not include a general chat feature. In order to better understand and address the concerns you have raised about Monday messages and errors, we would appreciate it if you could provide more specific details.

Please feel free to reach out to us at info@gty.ag or through the Shopify app support system, so that we may look into the matter and provide appropriate assistance. We are committed to ensuring a positive user experience and look forward to resolving any issues you may be facing.

January 10, 2024

Hi, it's an amazing application, it has helped me to get new customers.

Marino
Colombia
4 days using the app
November 21, 2023

Very nice

Pademba
Canada
20 days using the app
October 6, 2023

NO SIRVE

My Store
Ecuador
4 days using the app
Gravity Technologies AG replied October 7, 2023

Hello My Store,

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

July 24, 2023

Super easy to configure, and works as expected.
5 stars!
A greater app that does exactly what we needed.

hadraha-klinit
Israel
About 3 hours using the app
June 27, 2023

App is easy to install and works as expected. Would be nice to be able to change the size of the icon being displayed.

berriefitness
South Africa
3 days using the app