WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (274)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving customer communication and support, enhancing customer satisfaction and engagement. It offers easy integration with Shopify, customization options, and features like real-time chat, which are especially appreciated. The availability of a free version makes it accessible for all business sizes. Merchants also praise its reliable performance and responsive customer support team, noting its effectiveness in facilitating smoother customer interactions and potentially boosting sales.

March 12, 2023

I like this app, simple, clean, dose the job, the most importantly thing is won’t slow down your store.

MAXLOAD
China
3 days using the app
June 12, 2023

So Far so good, does the Job as per requested. Looks good on the website and immediate connection with customers.

carlottagherzi
United Kingdom
3 days using the app
October 6, 2023

NO SIRVE

My Store
Ecuador
3 months using the app
Gravity Technologies AG replied October 7, 2023

Hello My Store,

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

August 26, 2023

La implementación es muy sencilla y permite aprovechar las funcionalidades rápidamente.

Definitivamente es una aplicación necesaria para cada tienda en línea que se desarrolla.

Martinique ® 2023
Mexico
1 day using the app
April 4, 2023

Easy set up, easy running and very functional, good job! I still look forward for improvements and future upgrades

Kays
Nigeria
About 1 month using the app
March 9, 2023

The buttom cannot shows on website, and I reported , they helped me to fix it quickly. It's efficient and helpful!

Van Blooming Garden
China
About 23 hours using the app
March 22, 2023

Works well generally but we can never reply to customers on a Monday, we are always given an error message. This would also work better as a button on the contact page rather than a pop-up at the bottom of the screen as we have too many options.

Chubby Mealworms UK
United Kingdom
26 days using the app
Gravity Technologies AG replied March 22, 2023

Thank you for taking the time to share your thoughts on our application. We appreciate your feedback.

Kindly note that our application is designed to provide a WhatsApp chat button, and does not include a general chat feature. In order to better understand and address the concerns you have raised about Monday messages and errors, we would appreciate it if you could provide more specific details.

Please feel free to reach out to us at info@gty.ag or through the Shopify app support system, so that we may look into the matter and provide appropriate assistance. We are committed to ensuring a positive user experience and look forward to resolving any issues you may be facing.

October 2, 2023

It's just so simple to set up and include in our website design. Within a couple of hours, we got our first WhatsApp that led to an order from Scotland. Fabulous. It's terrific when this end of the tech spectrum helps us convert potential customer online interest into sales.

Poemsbooks
United Arab Emirates
20 days using the app
Edited April 15, 2023

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
Türkiye
19 days using the app
Gravity Technologies AG replied April 15, 2023

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

June 27, 2023

App is easy to install and works as expected. Would be nice to be able to change the size of the icon being displayed.

berriefitness
South Africa
3 days using the app