WhatsApp Button by EAZE

Name: WhatsApp Button by EAZE
Brand: Gravity Technologies AG
Rating: 4.8 (164 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (164)
Developer: Gravity Technologies AG

WhatsApp chat button - direct customer messaging with business hours & multi-language support.

This app adds a customizable WhatsApp chat button to your store. When customers click it, they're instantly redirected to WhatsApp with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.

Instant WhatsApp messaging with pre-filled customer messages
Fully customizable button design, position, and CSS styling
Business hours automation - auto-disable outside operating hours
Multi-language support with localized button text and greetings
Smart popup triggers to boost customer engagement and sales

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Google Analytics
Facebook

Pricing

Free

Prefilled WhatsApp message
3 different appearance types
Change the position of your button
Visibility settings for mobile & desktop

Pro

$0.89 / month

Everything from Free Plan
Business Hours
Multi Language Support
Color, size & custom styling
Dynamic variables
Google Analytics & Meta Pixel
Notification badge

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (164)

Overall rating

4.8

Counts per rating level

94% of ratings are 5 stars
154
4% of ratings are 4 stars
6
1% of ratings are 3 stars
2
0% of ratings are 2 stars
1% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.

March 3, 2025

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland

Netherlands

5 months using the app

Gravity Technologies AG replied March 5, 2025

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!