Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through automated campaigns and catalog setups. It's praised for automating retargeting and confirmation processes, enhancing customer communication. The app integrates smoothly with Shopify and is user-friendly, making it accessible for all tech levels. Merchants also appreciate the reliable performance and quick support team, making it a comprehensive tool for WhatsApp marketing.

January 24, 2023

catalog setup was easy and the supporting team was also very good. Easy installation. Good support from the team. Recommended for WhatsApp usage.

Olefia Biopharma Limited
India
5 months using the app
January 24, 2023

Shopify migration was quick. It's a great user-friendly app, that works really well.
The support provided was good. Personally liked the abandoned cart recovery feature.

aldebazaar
India
5 months using the app
February 6, 2023

Very great support.. interakt team was supportive they help me step by step to setup the interakt with shopify. Shopify catalogue setup was very useful

WOODYCANE
India
4 months using the app
October 9, 2021

The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!

AVStore
India
4 months using the app
interakt.shop replied October 10, 2021

Thank you team AVStore for your review. We look forward to help you grow!

April 13, 2022

Very good customer service. Happy with the offering since Day 1. We also got our profile verified with Interakt. Thank you team Interakt!

Adore By Priyanka
India
4 months using the app
interakt.shop replied August 21, 2022

Thank you team Adore by Priyanka! We look forward to scale you more!

May 4, 2022

Great App! Best Customer Support! Thanks Interakt! Very easy to setup. Just Add One More Feature - Convert "COD to Prepaid" - Must Needed.

Mangaldeep & Concept
India
4 months using the app
interakt.shop replied August 21, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service.

November 21, 2022

Very helpful with automation! Integration with Shopify has made it easier! The support that we have received so far has been on par or even better than expected

URturms
India
4 months using the app
Edited September 10, 2022

Hi how to integrate my existing interakt account to shopify. In shopify, once I have added the app, it is taking me to the connect page. After I login into my interackt account, there is nothing that happens. Just to update, the Interakt called me and resolved and this in no time. Thanks for the support Interakt.

GoFairs
India
4 months using the app
Edited July 1, 2022

Interakt platform has changed the way we communicate with our customers cost effective way. Our customers have more trust in our brand now with introduction of the platform. siddharth is quick to respond to our queries. I hope the platform evolves

Oranges Fashion
India
3 months using the app
interakt.shop replied August 21, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

February 2, 2023

Brilliant Tool for improving Customer experience. Very intuitive and relevant.
The support team is very patient and helpful too

PAIO
India
3 months using the app