Interakt ‑ WhatsApp Marketing , 154 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.
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Been having a really hard time in getting this app to work as per my requirements. Was promised a 14 day trial period out of which 7-8 days went by in simply getting the catalogs to sync and uninstalling and reinstalling the app multiple times. I was promised credits to subscribe on a certain day but till date have received no update on it. After subscribing I realised Analytics for Abandoned Checkouts are incorrect and filters to the User List do not work effectively. Was told to re-upload User list to correctly map columns - tried doing that multiple times only to find the app hang. Tried re-installing the app and now my subscription stands cancelled. I have spent over 21 days and 15 USD only to have my subscription cancelled without sending even a SINGLE notification. A lot of difference in the enthusiasm and outlook of the team towards customer issues before and after subscribing to the app.
Great experience! Support is extremely helpful with set-up and resolving any queries. The campaigns and automations are easy to set-up for my ecommerce store and the platform is very user-friendly.
Interakt/Haptik have been seamless enablers of our customer engagement programs since day 1. We at Stemwater Farms have been able to effectively market our products and retain and engage with our customer base in a real-time manner due to Interakt's superior and ever evolving technology.
Thank you Abin and Team Stemwater farms for your kind words! We look forward to help you scale and contribute to your vision of promoting residue and pesticide-free produce!
Provides the WhatsApp API features that we need for our store. Customer service is also fast, helpful, and responsive.
Thank you team Jakarta Carpets for your review!
Team was very responsive in the getting the integration done. The configuration is also easy and straight forward. All our customers were able to receive notifications automatically on top of that we were also able to send promotion campaigns.
Thank you Team Beyond Inks for your response. We look forward to building and supporting your business and your goals.
interakt is good product to connect with Shopify. the automation is really good.
is good with price range
most of the errors in the catalog in conversion and integration are not available on the WhatsApp help icon on home or every page this one is a solution or problems ?
I am really satisfied with there support !!!
They people are working awesome and learnt many things from them !
Appreciated !!!
Rupak was so kind every time for Customer Service !!!
Thank you team Campus Shop for your kind words! We are here to help you scale!
Very efficient application. got ready templates to make interacting with your customers easier and automated notifications to make your experience hassle free.
Thank you Team SeasTheDay! We look forward to help you build and grow your business!
In spite of subscribing this app no proper customer service from their end, when asked for call back they are denying it but got calls before subscription.