Interakt ‑ WhatsApp Marketing , 153 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.
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The team has already contacted me, and they are being very supporting and them are fixing the issue im having with Facebook.
Thank you Team Linc Rock! We look forward to help you grow your business!
Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now.
Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered.
All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!
The support from the interakt is very much satisfied... And issues which has been rectified on time.... Automatic message features where good to use.. And the app felt more user friendly....
We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.
Thank you team Limese for your review!
Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.
The app works well, but as I sell alcohol, we can´t use the API. Customer support was great, helping us deleting API and getting back to Whatsapp APP.
Thank you team Viners! Hopefully, this gets included as a category soon in the future. We look forward to hep serve you.
worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.
Hello Derabikes team!
We are sorry you experienced this.
Can you please email us at support@interakt.ai? Our Account managing team will fix this for you asap.
The app isn't evening opening up.
it shows JSON coding type page which says result false
message "['Company name is already taken']"
Hello Team Baby Barcode!
Apologies for the issue faced. Can you please write us an email at support@interakt.ai about this? We have identified the problem with your account.
Thanks for your patience
This is a very Good app for WhatsApp multi agent chat and automated order notifications... check it out !
Thank you Jet Gems team! We look forward to help your grow your business.
Nice app, Really enjoying scaling the business with Interakrt.
Thank you team for your support and help.