Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through automated campaigns and catalog setups. It's praised for automating retargeting and confirmation processes, enhancing customer communication. The app integrates smoothly with Shopify and is user-friendly, making it accessible for all tech levels. Merchants also appreciate the reliable performance and quick support team, making it a comprehensive tool for WhatsApp marketing.

November 23, 2022

The support from the interakt is very much satisfied... And issues which has been rectified on time.... Automatic message features where good to use.. And the app felt more user friendly....

klcart
India
About 2 months using the app
October 13, 2021

We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.

Limese India
India
2 days using the app
interakt.shop replied January 4, 2022

Thank you team Limese for your review!

June 13, 2023

I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app
Can't msg customers from this app
It is a very useless app
Please guys don't install this app

Skyborn
India
19 days using the app
August 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

KKGROUPS
India
17 days using the app
October 21, 2022

Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.

Luxiface
India
15 days using the app
Edited March 31, 2022

The app works well, but as I sell alcohol, we can´t use the API. Customer support was great, helping us deleting API and getting back to Whatsapp APP.

Viners
Argentina
About 15 hours using the app
interakt.shop replied August 21, 2022

Thank you team Viners! Hopefully, this gets included as a category soon in the future. We look forward to hep serve you.

May 4, 2022

worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.

DERAKBIKES
United Arab Emirates
1 day using the app
interakt.shop replied August 21, 2022

Hello Derabikes team!

We are sorry you experienced this.

Can you please email us at support@interakt.ai? Our Account managing team will fix this for you asap.

June 3, 2022

The app isn't evening opening up.
it shows JSON coding type page which says result false
message "['Company name is already taken']"

Baby Barcode
Pakistan
About 20 hours using the app
interakt.shop replied August 21, 2022

Hello Team Baby Barcode!

Apologies for the issue faced. Can you please write us an email at support@interakt.ai about this? We have identified the problem with your account.

Thanks for your patience

September 29, 2021

This is a very Good app for WhatsApp multi agent chat and automated order notifications... check it out !

Jet Gems
India
18 minutes using the app
interakt.shop replied October 1, 2021

Thank you Jet Gems team! We look forward to help your grow your business.

October 8, 2021

Its a great app for WhatsApp integration on Shopify website. The team is supportive and very easy to reach. They have easy to use interface for setting up the notifications via WhatsApp. and we really like the inbox view which pulls all customer details from Shopify. Overall, a great app and easy to use and deploy.

UDYAN TEA
India
interakt.shop replied October 10, 2021

Thank you Team Udyan tea! We look forward to help you build and scale using WhatsApp as the preferred communication channel!