Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

October 21, 2022

There is no need now for someone to pickup calls and answer for delivery & return related issues. The chatbot works like a dream & the support from the Interakt Team is just too good.

SR Store
India
Over 1 year using the app
March 4, 2023

Overall good app, Happy that we got green tick in the very first attempt.
Highly recommended app for eCommerce stores.

Hayagi
India
Over 1 year using the app
October 8, 2021

Interakt is a pretty good app. We have been using it since its beta testing phase and it is very smoooth in terms of whatsapp messages, automatic messages and especially there support service is also really good. I would highly recommend this app.

Pristi
India
Over 1 year using the app
interakt.shop replied October 10, 2021

Thank you team Pristi! We look forward to help you grow your business.

January 11, 2022

This app is amazing. Has definitely helped us to bridge the communication gap from our users. Works better than email marketing or push notifications as personalized messages are delivered right to their whatsapp. Must try for all D2C Brand Owners. Those who wanna know best practices to drive ROI through interkat can contact us. Happy to share our tricks with fellow store owners

Prokyde
India
About 1 year using the app
interakt.shop replied August 21, 2022

Thank you team Prokyde! Reviews like these make our day! We look forward to help you scale

January 31, 2023

Campaigns and template setup was successfully done the supporting team was also very good. I am satisfied with my all queries, THANKS! for your support.

Purchasekart
India
About 1 year using the app
June 18, 2022

Thanks to the team for such a smooth process ! its so useful for my brand will recommend it to everyone !

DAWNANDDUSK.CO
India
About 1 year using the app
interakt.shop replied August 21, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations!

November 24, 2021

Easy to use API, definitely a must for small & medium businesses. Also has new and upcoming features that allow you to share your catalogs with your customers as well.

Bigbluemarble
India
About 1 year using the app
interakt.shop replied January 4, 2022

Thank you team Big Blue Marble for your kind words! We are always here to help you scale!

April 29, 2022

Really good software and on top of that, a very responsive customer support. Would recommend anyone using whatsapp for business to go for it

Peepl Store
India
About 1 year using the app
interakt.shop replied August 21, 2022

Thank you Peepl Store team! Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

September 28, 2021

Extremely useful to capture & communicate with all visitors and customers on your website. Transparency is key for all brands!

Carigar Tools
India
About 1 year using the app
interakt.shop replied October 1, 2021

Thank you Carigar Tools team! We look forward to help you grow your business.

October 7, 2021

We were looking for an application to automate our messaging and found this one. the installation was smooth and easy and they have all the features we have been looking for. and the best part is that they have a great support team which responds promptly to our queries and helped us in setting up the app easily. 5/5 rating for the app and the support!

Recolat Green Mattress: Organic Mattresses, Pillows & Bedding
India
About 1 year using the app
interakt.shop replied October 10, 2021

Thank you team Recolat Green Mattress! We look forward to help you scale and grow using WhatsApp!