Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

December 22, 2021

The app is constantly being upgraded and features are being added. One of the best whatsapp apps for business. The customer support is terrific and we have had Rupak always communicating with us constantly, helping us set up the system. Keep up the good work and we as business will always be supporting Interakt.

Avni
India
Almost 2 years using the app
interakt.shop replied January 4, 2022

Thank you, team Avni for your kind words! We are here to help you scale!

September 27, 2021

Excellent WhatsApp support for e-commerce businesses. You will get almost all of the good features to improve and speed up your customer experience. Furthermore, the interakt support team will provide you with the best service possible, even if your question is minor. So far, it has been a positive experience.

Cubelelo
India
Over 1 year using the app
interakt.shop replied October 1, 2021

Thank you team Cubelelo!
We look forward to help you grow your business and build a delightful experience!

October 16, 2021

Very easy way to stay in touch with your customers and engage them for repeat orders and abandonment.
Overall wish it had more automation options, and easier campaign management, but you can do what is needed through API.

Restore
India
Over 1 year using the app
interakt.shop replied January 4, 2022

Thank you team Restore for your review and suggestions!

You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to helping you build your business!

October 6, 2021

Very neat and easy to use app.
Easy installation. Good support from team.
Recommended for whatsapp usage.
No overhead charges above whatsapp messaging charges

byPureNaturals
India
Over 1 year using the app
interakt.shop replied October 6, 2021

Thank you team PureNaturals for your words. We will continue to help you scale and build your business.

October 12, 2021

Very helpful. Using it for a while now and it has made communicating with the customers really easy.

Root7 India
India
Over 1 year using the app
interakt.shop replied October 12, 2021

Thank you team Root7 India for your review! We are rooting for you as well and look forward to help you scale your business.

April 16, 2022

Interakt platform has changed the way we communicate with our customers cost effective way. Our customers have more trust in our brand now with introduction of the platform. Rupak and Harsh are quick to respond to our queries. I hope the platform evolves and keep surprising us with new features.
Wish you all best for the future innovations. Many cheers to Interakt Team!

Koshali Arts & Crafts Enterprise
India
Over 1 year using the app
interakt.shop replied August 21, 2022

Thank you Koshali Arts! Reviews like these make our day! We look forward to continue help you scale!

September 29, 2021

Great product and excellent service as usual. Interkat has made our customer experience flows quite easy.

Purple Panchi
India
Over 1 year using the app
interakt.shop replied October 1, 2021

Thank you Sahana and Purple Panchi team! We look forward to help grow your business and manage your customers.

April 13, 2022

Really liked the features. Helpful to send automated order related notifications on WhatsApp. The new catalog feature is also amazing. Good support and overall great experience.

MARKET 99
India
Over 1 year using the app
interakt.shop replied August 21, 2022

Thank you team Market 99! We look forward to help you scale better!

January 6, 2022

We use Interakt for all our whatsapp communication with customers, very happy with the product, functionalities and most of all the support from Rupak and the team. They are always there to make sure all our use cases are catered to and working properly.

Sassy Sauce Collective
India
Over 1 year using the app
interakt.shop replied August 21, 2022

It gives us much pleasure to know that you’ve chosen to use our app. Your kind words encourage us to continue doing our best!

October 21, 2022

There is no need now for someone to pickup calls and answer for delivery & return related issues. The chatbot works like a dream & the support from the Interakt Team is just too good.

SR Store
India
Over 1 year using the app