Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

August 1, 2023

This app used to work better before. Recently switched back to it and the experience has been the complete opposite as it was before. They removed the Starter option and recently introduced a wallet option and it is not working for my profile. It has been 3 days since the issue has been reported. Still waiting for the issue to be resolved.

Moms Ever
India
6 months using the app
August 22, 2023

if u dont want to lose hairs don't download this app, will just make you nervous asaf, almost everything seems to not work, price charge not specified. 0.0001 cent per messages i only use cod confirmation without texting with costumers and now i see that im -7 dollars for some reason. not able to understan why this -7, campaign stops to send messages and now im fked have to write all confirmation one per one

MQAI ORGAVSM
Italy
About 1 month using the app
August 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

KKGROUPS
India
17 days using the app
September 9, 2023

Dont find it much useful, very limited flows, poor support, planning to move to other good app.

Poketz
India
Over 1 year using the app
July 29, 2023

website par whatsapp button lagana itna hi zaruri hai to aap logo ne apni website https://interakt.ai par whatsapp button ko add kyun nahi kiya hai? aap whatsapp blue tick verification ki bhi baat karte ho aap logo ka blue tick vale account par reply bhi nahi dete ho, wallet me balance add nahi ho raha screen shot aur video bhi mail kiya par 2 din se koi reply nahi aaya. ham to chhote business vale hai 500, 1000 ka hamara customer hota hai agar whatsapp button add nahi karenge to hame koi itna bada lose nahi jayega lekin aap logo ke liye to ham bade customer hai na aap to achhe se customer ka support kariye.

Soni Fashion®
India
About 1 year using the app
June 13, 2023

I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app
Can't msg customers from this app
It is a very useless app
Please guys don't install this app

Skyborn
India
19 days using the app
June 20, 2023

The app is very slow it's constantly crashing and not working correctly it was a waste taking the subscription

VENUTTI INTERNATIONAL
Kuwait
3 months using the app
January 7, 2022

We are really happy with the services provided to us. Mr. Rupak Is very quick with the response and is a very kind man. Good Work Team. Cheers

Veaves
India
Over 2 years using the app
interakt.shop replied August 21, 2022

Thank you for the 5-stars! We look forward to help you scale

October 9, 2021

This app is super fantastic. Our orders increased due to decreased abandoned rate. We would recommend this to all shopify users- to improve their customer experience.

The Creative Dukaan
India
Over 2 years using the app
interakt.shop replied October 10, 2021

Thank you creative dukaan! We look forward to help you scale your business as we go along!

October 11, 2021

I liked this app and this app is really helpful in communicating with the customers on WhatsApp, enhances the customer experience.

Beautiful
India
Almost 2 years using the app
interakt.shop replied October 12, 2021

Thank you team Beautiful for your beautiful review! :) We look forward to help you scale your business!