Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated campaigns. It's praised for boosting customer engagement and sales through features like catalog setup, order notifications, and curated collections. The responsive support team and value for money are also highlighted. Merchants report improved customer relations and positive ad returns. The app is recommended for its automated WhatsApp notifications, catalog sending, customer query management, and successful abandoned cart recovery feature.

March 28, 2024

The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.

love craft gift
India
About 2 years using the app
March 8, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

sugarsaltstation
United Arab Emirates
3 months using the app
January 22, 2024

We've been using Interakt since a year now. The app works well, the support team is easy to communicate with.

JODI
India
Over 1 year using the app
January 19, 2024

we have started using interakt since november. Everything works well, had some issues with catalog but that has been addressed well by the team. thanks

The Alchemy Studio
India
About 2 months using the app
February 14, 2024

Useful features and helpful support team!

cocooncare.in
India
7 months using the app
September 24, 2021

Very efficient application. got ready templates to make interacting with your customers easier and automated notifications to make your experience hassle free.

SeasTheDay
India
6 months using the app
interakt.shop replied October 1, 2021

Thank you Team SeasTheDay! We look forward to help you build and grow your business!

October 11, 2021

We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.

JhaJi Store
India
5 months using the app
interakt.shop replied October 12, 2021

Thank you team JhajI Store for your review and suggestions!
You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to help you build your business!

Edited September 29, 2021

The team has already contacted me, and they are being very supporting and them are fixing the issue im having with Facebook.

Linc Rock
Colombia
3 months using the app
interakt.shop replied October 1, 2021

Thank you Team Linc Rock! We look forward to help you grow your business!

November 23, 2022

The support from the interakt is very much satisfied... And issues which has been rectified on time.... Automatic message features where good to use.. And the app felt more user friendly....

klcart
India
About 2 months using the app