Marketing+Support on WhatsApp

Marketing+Support on WhatsApp

Free plan available. Free trial available.
Rating (3.5)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API. more
  • Whatsapp Chat Widget for customer support & Share Widget to increase sales.
  • Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
  • Send order confirmation, order tracking, COD notifications with Whatsapp.
  • Custom Templates & Marketing Campaigns via your own Whatsapp API account.
  • Shared Team Inbox for your Whatsapp Business API Account.

Pricing

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15 / month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

7-day free trial

Engage Plus

$40 / month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

7-day free trial

FREE Forever

Free

  • 50+ types of Chat Widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment
  • WhatsApp Business API
  • Marketing campaigns

Engage

$15 / month

  • All features in FREE +
  • WhatsApp Support Extension tool
  • Create your own automated templates
  • Green tick application

7-day free trial

Engage Plus

$40 / month

  • All features in Engage +
  • Discounted per conversation cost
  • Advanced campaign analytics
  • Priority support
  • Unlimited customer segmentation

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,053 reviews

Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited April 4, 2024

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
Switzerland
About 3 years using the app
April 11, 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Colombia
About 3 years using the app
April 3, 2024

It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..

UMAY FASHION
United Arab Emirates
About 1 month using the app
April 26, 2024

ES BUENA APESAR QUE SOY NUEVA ENTENDI GRACIAS.

MI TIENDA VIRTUAL
Peru
About 1 hour using the app
March 17, 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
India
Over 1 year using the app

About this app

Launched

April 24, 2019

Languages

English

Works with

WhatsApp

Built by SuperLemon App

About SuperLemon App

3.5 average rating

5 years building apps for the Shopify App Store

1st Floor, Silver Metropolis, 101, Western Express Hwy, Goregaon, Mumbai, MH, 400063, IN

Support

Send a message

support@superlemon.xyz

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