WhatsApp Chat + Abandoned Cart

WhatsApp Chat + Abandoned Cart

by SuperLemon Apps

AUTOMATED Abandoned Cart Recovery, WhatsApp Live Chat & Share

5.0 of 5 stars(318 reviews)

WhatsApp Live Chat & Share

Provide quick & easy customer support service via WhatsApp Live Chat button. Increase referral sales with WhatsApp Share button.

Abandoned Cart Recovery

AUTOMATED & manual abandoned cart recovery + WhatsApp Marketing. Automatically include discounts & win back lost sales.

Order Notifications & CRM

Send order tracking, delivery updates, Boleto, Oxxo & other WhatsApp notifications using CRM. Happy Customers = Repeat Business.

About WhatsApp Chat + Abandoned Cart

All-in-one WhatsApp plugin for Shopify stores

  • WhatsApp Live Chat button
  • WhatsApp Share button
  • AUTOMATED & manual Abandoned Cart Recovery
  • AUTOMATED & manual Order Notifications, Delivery Updates
  • Manual WhatsApp Marketing CRM

Trusted by leading Shopify & Shopify Plus stores to send AUTOMATED & Manual abandoned cart recovery, order confirmation, order tracking & delivery updates, COD order confirmation, BOLETO via WhatsApp notifications.

WhatsApp Live Chat Button

  • Supports multiple WhatsApp numbers
  • Customisable Chat button CTA, display position etc.
  • 15+ beautiful chat button designs
  • WhatsApp Share button
  • No code added to your store theme (we use Shopify scripttag method to cleanly add or remove code on your store)

Please note: WhatsApp mobile app is required by merchant and customer to use the chat functionality.

WhatsApp Abandoned Cart Recovery (AUTOMATED & Manual)

  • Send pre-configured messages with discount codes & recover lost sales
  • Send messages manually OR use our AUTOMATED abandoned cart recovery feature

WhatsApp CRM (AUTOMATED & Manual)

  • WhatsApp Marketing
  • AUTOMATED Order Confirmation & Order Tracking messages
  • AUTOMATED BOLETO payment reminder messages (for Brazil)
  • Manual COD Cash on Delivery order verification messages (for India)

AUTOMATED messages

  • Automated messages are sent using our WhatsApp API-approved number
  • Message templates are pre-approved by WhatsApp and available in 4 languages: English, Portuguese, Spanish, Italian
  • We only charge you when a message is delivered successfully
  • Lowest per message rates: India: $0.02, USA: $0.03, Colombia: $0.03, South Africa: $0.04, Mexico: $0.05, Spain: $0.06, Malaysia: $0.07, Brazil: $0.08 per message

Countries where WhatsApp is the most popular live chat app

Brazil, India, Mexico, Spain, Colombia, Italy, United Kingdom, South Africa, United States, Nigeria, Germany, France, Canada, Pakistan, Indonesia, Hong Kong, Netherlands, Costa Rica, and more.

Why should your Shopify store have WhatsApp chat?

Most website visitors leave without purchasing anything because:

  1. they can’t find the product they want
  2. they can’t find the answers to their questions

Talk to your customers directly and resolve all their queries using WhatsApp.

Talk to your customers even after they leave your website

Once a store visitor or customer initiates a conversation, you can continue talking to them even after they leave your website via WhatsApp.

For a more powerful customer service tool, we recommend Gorgias or Reamaze Helpdesk. For regular website live chat, we recommend using Tidio or Chatra.

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your phone number and click on ENABLE!

Integrates with

  • WhatsApp

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 7-day free trial

FREE Forever


  • Unlimited WhatsApp Chats

  • WhatsApp Share Button

  • Chat Analytics

  • 6 Beautiful Chat Button Designs



  • FREE features+

  • Multiple WhatsApp Numbers

  • Online/Offline Hours for Chat Button

  • Beautiful Greetings Widget

  • Share Button

  • 15 Chat Button Designs



  • PLUS features+

  • MANUAL WhatsApp Messages

  • Abandoned Cart Recovery

  • Order Confirmation, Delivery Tracking

  • BOLETO Recovery

  • Priority Support



$0.02-$0.08 per automated message sent

  • PRIME features+

  • AUTOMATED WhatsApp Messages

  • Abandoned Cart Recovery

  • Order Confirmation, Delivery Tracking

  • BOLETO Recovery

  • Priority Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 318 reviews

  • 5 of 5 stars
    97% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Eina Ahluwalia

This is an app we were really waiting for! I now have the opportunity to touch base with all the 'add to carts' that Shopify would previously show me but I had no way to contact! Also, contacting Abandoned Carts is now so easy over Whatsapp ( we previously had to do it manually - what a drag that was). For our business specifically, the potential to convert is now 3 x what it was before! Also, Preetam from SuperLemon is super helpful, super supportive and very open to new app feature suggestions too. I HIGHLY recommend installing this app! Thanks, Preetam & Team SuperLemon!

Fire Fighter Industry

This is probably my favourite app in the whole App Store. It has helped us tremendously on our customer relations - we get 2x more enquiries now just using this app

Preventative Masks

Great App, The dev team was super helpful and responsive. I would highly recommend to anyone that needs customer support on their store.