Reviews (1,061)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited July 27, 2021

I have been trying to get a simple request done for the last 2 days now. It seems to be taking a lifetime. When are you going to reply and do? The support has been great so far, I hope it stays that way and my request gets seen to.

Sexy Beast
India
7 months using the app
SuperLemon App replied August 9, 2021

Hi,

Apologies for the inconvenience caused. We have replied to your query.

Kindly write back to us if you are still facing the issue.

Regards,
Team Superlemon

Edited September 25, 2021

It really help to solve my customer query and boost up my sales. Also it help me to improve my product and customer will also get answer right away for any customization needs.

kollercut
India
6 months using the app
September 29, 2020

GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY

Rokitos.com
India
6 months using the app
September 13, 2019

Estou gostando. Parabéns aos desenvolvedores do aplicativo. Está sendo útil, muito útil. Mais para frente falo mais do App.

otseiword
Brazil
6 months using the app
May 1, 2020

The app is amazing its only a bummer that there is no Dutch option on it for automatic whatsapp messages

Dagelijkse Winkel
Netherlands
5 months using the app
SuperLemon App replied May 1, 2020

Thank you for your kind review. We appreciate it 😊

We would gladly add Dutch templates to our app. We have emailed you for more details regarding the new language templates.

Thank you for choosing us!

Team SuperLemon

December 18, 2021

These app will help t improve my business by sharing products and website to prospective customers and more. It's an awesome app. Now I can do a whole lot more with my business

Phyllis's online beauty shop
United States
5 months using the app
SuperLemon App replied December 18, 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

October 26, 2022

Usé esta aplicación para poder tener el botón en mi página principal, sin embargo, creo que hubo unos pequeños Bugs, que hizo que tenga que desinstalarlo y volver a instalarlo nuevamente... La verdad es que no sé porqué ocurrió eso... Por lo demás es una gran aplicación

Quimsa Clic
Bolivia
4 months using the app
August 2, 2022

Me parecio muy rapido y facil de configurar, y la version free esta muy buena, de todas las versiones que provee, me quedo con esta app

zhorakids.pe
Peru
3 months using the app
SuperLemon App replied August 2, 2022

Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio.

Que tengas un buen día :)

Edited May 27, 2020

It was easy to install. I had trouble with responding to customers who wanted to chat when on laptop

YourStyleClothing
United States
3 months using the app
SuperLemon App replied May 27, 2020

Hi there, thank you for sharing your review and using our app. We appreciate it.

We have sent you an email to understand the problem you were facing. We are here to help you solve your problem :)

Team SuperLemon

September 14, 2019

The app just solved my problem, by connecting my store customers with WhatsApp. Earlier, I used to download customer data from Shopify, add them to my address book and contact them on WhatsApp. Now, this is just a click away!!

You guys done a brilliant job!!

Suggestion would be
1) In CRM, if you can help with a page of customer-wise history of messages (either full or message type) that have been already sent to that customer.
2) In abandon cart customer, sometimes they would have already placed an order. so, next to customer name if you can add info "last order date", this will avoid the confusion.

Rest all is working well.

The Blue Ingredient Co.
India
3 months using the app